New
#1
cant run programs anymore/ cant find any internet connections
Hi, I have a weird problem. A couple days ago, i banged my laptop. It started to act wierd and run slow. by run slow i mean, while watching a video if i click on a further section in the movie it would stop working and say error. and my processor light would be shining steady. also no big programs will even open. a game might open but then freeze.
so i figured i banged something on the processor. so i opened the bottem, and the wifi signal was on the bottom of the laptop with the processor symbol. i open it up, move it around a little and put it back because i didnt know what i was doing. After this, my internet stopped working. sometimes it recognized the connection i need but its at really really poor level, and i cant connect to the internet. So i figured i moved it out of place or something?
Also, two wierd processes popped up when i downloaded Allplayer right around the time this was all happening. The processors are winlogon.exe and atieclxx.exe. and maybe a third by the name of csrss.exe. ive run malware bytes on full scan and nothing showed up. Ive also run window defender and it took over 14 hours, and nothing showed up.
I know this is hard to analyze since its not very clear and i dont have any data, but i can bring any data you want if you let me know what i need to bring. Also i analyzed my c and d drives with the defrag thing. and c was at 2% only.
then i looked at the rating system thing. 4.1 5.5 and so on. to see if anything changed. so i ran a rating thing. and alll the numbers stayed the same.
Thank you for any one who read this. Thank you for your time.
And Thank you for any advice!
Thomas