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Windows 7: 1/2 the ram showing up in system info

30 Jul 2011   #1
drmax

W7 premium 64
 
 
1/2 the ram showing up in system info

Mobo asus f1a75, cpu amd a8-3850, ram g-skill 2 x 4 gig ...2 sticks each, total 8 gig. Brand new build, freshly installed W7HP. Went into system display to ck the amount of ram showing, and shows total 4. Sticks inserted in blue slots, as suggested by manual of asus mobo. Why is it not showing 8 G?


My System SpecsSystem Spec
.
30 Jul 2011   #2
Dwarf

Windows 8.1 Pro RTM x64
 
 

Before we go any further, how much RAM is shown in the BIOS POST ?
My System SpecsSystem Spec
30 Jul 2011   #3
drmax

W7 premium 64
 
 

Quote   Quote: Originally Posted by Dwarf View Post
Before we go any further, how much RAM is shown in the BIOS POST ?
it'll be a bit b-f i can ck. keyboard being used for another pc.
My System SpecsSystem Spec
.

30 Jul 2011   #4
Dwarf

Windows 8.1 Pro RTM x64
 
 

No problem. We'll wait for you. The reason I'm asking this is if the memory is not being detected by the BIOS, it's not going to be by the OS.
My System SpecsSystem Spec
30 Jul 2011   #5
dsperber

Windows 7 Pro x64 (1), Win7 Pro X64 (2)
 
 

Quote   Quote: Originally Posted by drmax View Post
Quote   Quote: Originally Posted by Dwarf View Post
Before we go any further, how much RAM is shown in the BIOS POST ?
it'll be a bit b-f i can ck. keyboard being used for another pc.
Also, when you do come back can you please post a screenshot of the lower part of the Resource Monitor -> Memory display?

Start -> Run -> TASKMGR -> Performance tab -> push RESOURCE MONITOR button at the bottom. This will open a second window for Resource Monitor.

Then push the Memory tab on the second Resource Monitor window, and at the bottom of the screen will appear the "Physical Memory" layout. That's what would be very helpful to see. If you need to move the horizontal separator between the upper "Processes" list and the lower "Physical Memory" graphic so that we can see the whole thing, please do.

It will look something like this:




Also, If you can download and install CPU-Z (download links on right side of that page), and post the screenshots of the following tabs: CPU, Mainboard, Memory, Graphics, and SPD (all that are populated, one screenshot for each of your slot#'s) that would also be extremely useful for us to help you explain what's going on.
My System SpecsSystem Spec
30 Jul 2011   #6
drmax

W7 premium 64
 
 

[QUOTE=drmax;1513353]
Quote   Quote: Originally Posted by Dwarf View Post
Before we go any further, how much RAM is shown in the BIOS POST ?
in bios, total memory 4096 ddr3 1600 mhz and is pc3 12800
My System SpecsSystem Spec
30 Jul 2011   #7
stormy13
Microsoft MVP

Win 7 Ultimate x64
 
 

Supports up to 64 GB,

ASUSTeK Computer Inc. - Motherboards- ASUS F1A75

Make sure that both sticks are seated properly in the slots and the locking levers are fully in.
My System SpecsSystem Spec
30 Jul 2011   #8
drmax

W7 premium 64
 
 

Quote   Quote: Originally Posted by dsperber View Post
Quote   Quote: Originally Posted by drmax View Post
Quote   Quote: Originally Posted by Dwarf View Post
Before we go any further, how much RAM is shown in the BIOS POST ?
it'll be a bit b-f i can ck. keyboard being used for another pc.
Also, when you do come back can you please post a screenshot of the lower part of the Resource Monitor -> Memory display?

Start -> Run -> TASKMGR -> Performance tab -> push RESOURCE MONITOR button at the bottom. This will open a second window for Resource Monitor.

Then push the Memory tab on the second Resource Monitor window, and at the bottom of the screen will appear the "Physical Memory" layout. That's what would be very helpful to see. If you need to move the horizontal separator between the upper "Processes" list and the lower "Physical Memory" graphic so that we can see the whole thing, please do.

It will look something like this:




Also, If you can download and install CPU-Z (download links on right side of that page), and post the screenshots of the following tabs: CPU, Mainboard, Memory, Graphics, and SPD (all that are populated, one screenshot for each of your slot#'s) that would also be extremely useful for us to help you explain what's going on.
say, this pc isn't even hooked up to the internet at the moment. i can only relay what info you're after. sorry
My System SpecsSystem Spec
30 Jul 2011   #9
drmax

W7 premium 64
 
 

pull up the monitor under performance tab...4096 installed, 3333 available, 485 cached, 4072 total
My System SpecsSystem Spec
30 Jul 2011   #10
Dwarf

Windows 8.1 Pro RTM x64
 
 

Let me clarify this. You say that you have 4 x 2GB sticks of RAM installed, making 8GB, but the BIOS is only detecting that amount, i.e. 4GB. Correct? What is the full part number of the RAM modules?
My System SpecsSystem Spec
Reply

 1/2 the ram showing up in system info




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