Asus R2H touch screen stops working


  1. Plantje
    Posts : 45
    Windows 7 32 bit both Ultimate and Home Premium
       New #1

    Asus R2H touch screen stops working


    On my Asus R2H I have build 7057 installed.

    Every now and then (I haven't pin pointed if it is a specific event that triggers is) my touch screen stops working as touch screen. It does everything, it only doesn't respond to touch.
    If I restart, put the machine to standby, shut down and start it again everything is fine again.

    I have no clue what might have been changed recently!

    Does somebody recognize this?
      My Computer
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  3. johngalt
    Posts : 4,364
    Windows 11 21H2 Current build
       New #2

    Check to see if the touch device is set to allow Windows to turn it off to save power (a usual setting for things like USB slots, NICs, etc.)
      My Computer
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  4. Plantje
    Posts : 45
    Windows 7 32 bit both Ultimate and Home Premium
    Thread Starter
       New #3

    It looks like it started when I installed the recommended drivers for the fingerprint recognizer. I uninstalled that update and haven't had the problem since.

    Further the problem came all of a sudden. The device had been running smooth for months!
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  6. johngalt
    Posts : 4,364
    Windows 11 21H2 Current build
       New #4

    Glad to hear it is solved.
      My Computer
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