Strange shutdown problem in Win 7 RC

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  1. Posts : 14
    Windows 7 RC
       #1

    Strange shutdown problem in Win 7 RC


    Here is my setup
    CPU: Intel Pentuim Core 2 Duo E4500
    MB: Asus P5K
    RAM: 2x 2GB Kingston
    Video Card: MSI Radeon HD4850 512
    Sound Card: Asus XONAR HDAV 1.3
    PSU: Antec EarthWatts EA500 500W
    Case: Silverstone LC20M
    Dual booting Vista 64bit home premium edition and Win 7 RC

    Problem: When I choose to shutdown the PC in Win 7 RC, the shut down process does not complete, the CPU fan keeps running and at the same time it looks like everything has been shut down from outside. When the PC is in this state, it is not possible to start it using the imon remote.
    I always have to press and hold the power button for about 5 seconds before the CPU fan stops, after which it becomes possible to start the PC with the imon remote.

    I do not have this problem with the Vista setup, the shutdown completes as expected with Vista.

    Any ideas what might be going wrong?
      My Computer


  2. Posts : 4,364
    Windows 11 21H2 Current build
       #2

    Sounds like you're missing drivers for some of your hardware - for example, my motherboard works perfectly fine in W7 - but when I install the nVidia ForceWare drivers for my mobo (15.40?) I get the ability to use the Hardware virtualization in virtual machines.

    You might have something similar going on - the iMon remote may not work until you get all your drivers situated.

    Filling out your system specs (see the link below your name and picture on the left) would go a long way to being able to help troubleshoot more in depth.
      My Computer


  3. Posts : 14
    Windows 7 RC
    Thread Starter
       #3

    Thanks,
    I have updated my system specs as requested.
    The PC has all latest drivers and mobo BIOS is also the latest.
    what is even more strange is that the PC hibernates properly.
    when I choose to shut down, the shut down process does not complete properly, but hibernate works flawlessly...
    Any thoughts?
      My Computer


  4. Posts : 1
    Windows 7 RC 7100
       #4

    Are you running an Anti-Virus program? If so, what kind?

    I am having the same issue on my HP G60 laptop. Every so often, it just crashes on shutdown and never completes the actual shutting off of the computer. I have been replacing drivers as I find them. I get the Event ID: 41 in my event logs, stating my windows did not shut down properly. I also managed to capture one BSOD with the 9F code as the problem. The only thing that I can think of besides some random driver I may have missed, is my Nod32 might be causing the problem.
      My Computer


  5. Posts : 14
    Windows 7 RC
    Thread Starter
       #5

    I don't have any anti-virus software...
      My Computer


  6. Posts : 362
    Windows 7 Professional 32-bit
       #6

    It also could be that W7 didn't install correctly.
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    balky said:
    I don't have any anti-virus software...
    Balky

    Haven't been following this thread but has anyone asked you to check if your computer supports all the sleep configs? type cmd in search, and in the command window type powercfg -a. It will report the sleep states supported.

    Hope this helps

    Ken
      My Computer


  8. Posts : 362
    Windows 7 Professional 32-bit
       #8

    Mine keeps saying invalid parameters. Okay it now says.
    Last edited by Dogz; 01 Aug 2009 at 11:34.
      My Computer


  9. Posts : 2,111
    Win7 Build 7600 x86
       #9

    balky said:
    Here is my setup
    CPU: Intel Pentuim Core 2 Duo E4500
    MB: Asus P5K
    RAM: 2x 2GB Kingston
    Video Card: MSI Radeon HD4850 512
    Sound Card: Asus XONAR HDAV 1.3
    PSU: Antec EarthWatts EA500 500W
    Case: Silverstone LC20M
    Dual booting Vista 64bit home premium edition and Win 7 RC

    Problem: When I choose to shutdown the PC in Win 7 RC, the shut down process does not complete, the CPU fan keeps running and at the same time it looks like everything has been shut down from outside. When the PC is in this state, it is not possible to start it using the imon remote.
    I always have to press and hold the power button for about 5 seconds before the CPU fan stops, after which it becomes possible to start the PC with the imon remote.

    I do not have this problem with the Vista setup, the shutdown completes as expected with Vista.

    Any ideas what might be going wrong?
    Maybe a weird question.

    Do you chose start menu and then shutdown?

    Are you sure you are not confusing the standby button with the shutdown button, they look alot alike.

    I ask because from what you describe it looks to me the computer goes to standby S1 state, and not shutdown.

    If in the Bios, standby is set to S1 or even S1+S3,
    The computer will go to S1 standby, the cpu fan will keep turning, while power to usb is cut off.
    In this case you can't wake up by remote.

    if in the Bios you chose S3 standby, the fans go out and USB keeps power, providing you set the appropriate jumpers on your mainboard to usb +5 VSB.
    This makes the use of remote to wake up possible.

    How to set the usb +5 VSB jumpers you can find in your mainboard manual.
    If you lost it, you can go to the site and download it in PDF.

    Good luck
      My Computer


  10. Posts : 2
    Vista & 7
       #10

    Hello everyone.

    I have the same problem, but my windows 7 is not RC, is the official one.

    I have a MB ASUS P5K-E WiFi.
    I installed Windows 7 Ultimate 32bit as the new installation.
    I did update the drivers on the asus site, and 7 from microsoft update.
    Unfortunately I can not solve my problem.
    Since I Win7 my pc does not turn off more completely. All the fans are turned on and the only way to shut it down and hold the power button for more than 4 seconds.
    Hibernation and Suspend mode, work properly.
    Only the shutdown process does not allow switching off the fans.
    If shutdown the system, only way to turn it back on, is to press Reset button of the case.
    With Vista and XP had no problems.
    How can I fix?
    Thank you all for your help.
      My Computer


 
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