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Windows 7: Strange shutdown problem in Win 7 RC

25 Jul 2009   #1
balky

Windows 7 RC
 
 
Strange shutdown problem in Win 7 RC

Here is my setup
CPU: Intel Pentuim Core 2 Duo E4500
MB: Asus P5K
RAM: 2x 2GB Kingston
Video Card: MSI Radeon HD4850 512
Sound Card: Asus XONAR HDAV 1.3
PSU: Antec EarthWatts EA500 500W
Case: Silverstone LC20M
Dual booting Vista 64bit home premium edition and Win 7 RC

Problem: When I choose to shutdown the PC in Win 7 RC, the shut down process does not complete, the CPU fan keeps running and at the same time it looks like everything has been shut down from outside. When the PC is in this state, it is not possible to start it using the imon remote.
I always have to press and hold the power button for about 5 seconds before the CPU fan stops, after which it becomes possible to start the PC with the imon remote.

I do not have this problem with the Vista setup, the shutdown completes as expected with Vista.

Any ideas what might be going wrong?


My System SpecsSystem Spec
.
25 Jul 2009   #2
johngalt

 

Sounds like you're missing drivers for some of your hardware - for example, my motherboard works perfectly fine in W7 - but when I install the nVidia ForceWare drivers for my mobo (15.40?) I get the ability to use the Hardware virtualization in virtual machines.

You might have something similar going on - the iMon remote may not work until you get all your drivers situated.

Filling out your system specs (see the link below your name and picture on the left) would go a long way to being able to help troubleshoot more in depth.
My System SpecsSystem Spec
26 Jul 2009   #3
balky

Windows 7 RC
 
 

Thanks,
I have updated my system specs as requested.
The PC has all latest drivers and mobo BIOS is also the latest.
what is even more strange is that the PC hibernates properly.
when I choose to shut down, the shut down process does not complete properly, but hibernate works flawlessly...
Any thoughts?
My System SpecsSystem Spec
.

30 Jul 2009   #4
blackjaw

Windows 7 RC 7100
 
 

Are you running an Anti-Virus program? If so, what kind?

I am having the same issue on my HP G60 laptop. Every so often, it just crashes on shutdown and never completes the actual shutting off of the computer. I have been replacing drivers as I find them. I get the Event ID: 41 in my event logs, stating my windows did not shut down properly. I also managed to capture one BSOD with the 9F code as the problem. The only thing that I can think of besides some random driver I may have missed, is my Nod32 might be causing the problem.
My System SpecsSystem Spec
31 Jul 2009   #5
balky

Windows 7 RC
 
 

I don't have any anti-virus software...
My System SpecsSystem Spec
31 Jul 2009   #6
Dogz

Windows 7 Professional 32-bit
 
 

It also could be that W7 didn't install correctly.
My System SpecsSystem Spec
31 Jul 2009   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by balky View Post
I don't have any anti-virus software...
Balky

Haven't been following this thread but has anyone asked you to check if your computer supports all the sleep configs? type cmd in search, and in the command window type powercfg -a. It will report the sleep states supported.

Hope this helps

Ken
My System SpecsSystem Spec
31 Jul 2009   #8
Dogz

Windows 7 Professional 32-bit
 
 

Mine keeps saying invalid parameters. Okay it now says.
My System SpecsSystem Spec
31 Jul 2009   #9
SquonkSC

Win7 Build 7600 x86
 
 

Quote   Quote: Originally Posted by balky View Post
Here is my setup
CPU: Intel Pentuim Core 2 Duo E4500
MB: Asus P5K
RAM: 2x 2GB Kingston
Video Card: MSI Radeon HD4850 512
Sound Card: Asus XONAR HDAV 1.3
PSU: Antec EarthWatts EA500 500W
Case: Silverstone LC20M
Dual booting Vista 64bit home premium edition and Win 7 RC

Problem: When I choose to shutdown the PC in Win 7 RC, the shut down process does not complete, the CPU fan keeps running and at the same time it looks like everything has been shut down from outside. When the PC is in this state, it is not possible to start it using the imon remote.
I always have to press and hold the power button for about 5 seconds before the CPU fan stops, after which it becomes possible to start the PC with the imon remote.

I do not have this problem with the Vista setup, the shutdown completes as expected with Vista.

Any ideas what might be going wrong?
Maybe a weird question.

Do you chose start menu and then shutdown?

Are you sure you are not confusing the standby button with the shutdown button, they look alot alike.

I ask because from what you describe it looks to me the computer goes to standby S1 state, and not shutdown.

If in the Bios, standby is set to S1 or even S1+S3,
The computer will go to S1 standby, the cpu fan will keep turning, while power to usb is cut off.
In this case you can't wake up by remote.

if in the Bios you chose S3 standby, the fans go out and USB keeps power, providing you set the appropriate jumpers on your mainboard to usb +5 VSB.
This makes the use of remote to wake up possible.

How to set the usb +5 VSB jumpers you can find in your mainboard manual.
If you lost it, you can go to the site and download it in PDF.

Good luck
My System SpecsSystem Spec
06 Nov 2009   #10
Mino

Vista & 7
 
 

Hello everyone.

I have the same problem, but my windows 7 is not RC, is the official one.

I have a MB ASUS P5K-E WiFi.
I installed Windows 7 Ultimate 32bit as the new installation.
I did update the drivers on the asus site, and 7 from microsoft update.
Unfortunately I can not solve my problem.
Since I Win7 my pc does not turn off more completely. All the fans are turned on and the only way to shut it down and hold the power button for more than 4 seconds.
Hibernation and Suspend mode, work properly.
Only the shutdown process does not allow switching off the fans.
If shutdown the system, only way to turn it back on, is to press Reset button of the case.
With Vista and XP had no problems.
How can I fix?
Thank you all for your help.
My System SpecsSystem Spec
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 Strange shutdown problem in Win 7 RC




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