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Windows 7: Printer causes freeze at start-up

22 Aug 2011   #1
Richard Maharg

Windows 7 64-bit
Printer causes freeze at start-up

Windows 7 will not get passed the HP Welcome screen at start-up if my HP OfficeJet L7680 All-in-One is USB-connected. Uninstalling and re-installing the printer driver does not solve the problem. Un-connecting printer and reconnecting it unfreezes the computer. Printer prints but OS freezes up again if scanning. This same printer worked without issues with Windows XP. Does anyone have a fix?

My System SpecsSystem Spec
23 Aug 2011   #2

Desk Top with Win 7 Home Premium 64 bit and Lap Top with Windows 8.1 Pro 64 bit

Did you try to update the printer drivers? Outdated drivers could be the problem.
My System SpecsSystem Spec
23 Aug 2011   #3
Richard Maharg

Windows 7 64-bit

Thanks Frank1, but I've tried that three times. Not a solution.
My System SpecsSystem Spec


 Printer causes freeze at start-up

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