Hardware Problem


  1. deanie44
    Posts : 66
    windows 7 X64
       New #1

    Hardware Problem


    Hi everyone. My problem is that I having a problem with device and printer settings in Windows 7. In the device and printer folder I am getting an error message stating that the Officejet 4500 needs a driver. I have installed and reinstalled the driver several times yet I still recieve the error. In the device manager I have exclamation signs saying the drivers need to be install. I have printed and uploaded a picture, so that is just wrong. My question is how do remove the error message from the device and printer folder and the exclamation points from device manager? I have uploaded a picture of what I am trying to solve. I am using Windows 7 X64 and I have it installed as a network printer.
    Any assistance will be appreciated. deanie44
    Attached Thumbnails Attached Thumbnails Hardware Problem-error-message-printer.png   Hardware Problem-other-devices.png  
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  3. TVeblen
    Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       New #2

    If the Officejet is a multifunction printer then it could be missing one of the drivers for one of the other functions: scanner?
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