Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: both my cd-rw and my dvd-rw are showing code(10)

25 Sep 2011   #1

windows 7 ultimate 32 bit
both my cd-rw and my dvd-rw are showing code(10)

i went to my cd today to play a disc. and it could not play

i went to the dvd and it did not play

in device manager both devices show code(10)

i am looking around but nothing on the web has anything i can use to correct this

anybody have a suggestion or two

My System SpecsSystem Spec
25 Sep 2011   #2

Windows 7 Ultimate 32 bit

it could be an issue with the registry upper and lower filters.

First go to device manager and right click and uninstall both the drives.
then follow these steps to delete the upper and lower filters.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone
My System SpecsSystem Spec
26 Sep 2011   #3

windows 7 ultimate 32 bit


that did work on both drives

i followed what you suggested
was the key i deleted
and reboot everything appeared in devive manager with no exclamation

i thank you for taking the time to assist

or errors
My System SpecsSystem Spec


 both my cd-rw and my dvd-rw are showing code(10)

Thread Tools

Similar help and support threads
Thread Forum
windows defender not starting ans showing error code:0x80070424
so tell me solution for thi sproblem
System Security
BSOD showing 0x00000124 error code
Hi guys, I have been getting this error message recently. The computer would automatically restart after showing the BSOD. I am new to debugging anf don't know much details of debugging etc. Your help is required plz. Basic system info: Sony Vaio VPCCW2PFX/R OS: Windows 7 Home Premium x64...
BSOD Help and Support
just cause 2 showing fatal directx error code 15 plz help
hello everyone i have installed just cause 2 and i got fatal directx error code 15 on running game plz help I have laptop - compaq CQ61 my specs are 4GB RAM 1GB graphics memory and the mobile intel (r) 4 series express chipset family supports directx 10 and win7 which supports directx 11
BSOD showing code BCCode: 1000007e again, please help
Last time I post a similar thread in this board : I updated my bluetooth driver and I think the problem is already solved since there is no BSOD appear for several days. However, just 5...
BSOD Help and Support
BSOD showing code BCCode: 1000007e, please help
Just 1 month already that I suffer from the blue screen that is always appearing everyday without known reason. I try to find out what is the problem but I couldn't find the specific one. Please help me, I really need my computer to be worked since I have to study a lot these day T.T Here is the...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:11.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App