Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Wierd problem with my USB ports. Cant get any of them to work!

07 Oct 2011   #1

Microsoft Windows 7 64-bit
Wierd problem with my USB ports. Cant get any of them to work!

HP Pavilion Desktop

After last Sunday neither my keyboard or mouse have been working.
Actually, none of my USB Devices work in my ports..
I have now done some testing, and this is what I have found out:

*None of my USB ports work.
*PS/2 does.
*If I Uninstall the drivers for the Universal Serial Bus Controllers the ports work until
they reinstall.
*After the drivers (?) for the Bus Controller are reinstalled automaticly the driver
installer says that my devices are unplugged.

Also for some reason my computer cant find any internet. "No internet access"
It should work, it has been for three years now.

I have been fiddling with the Device Manager and found out that if i right click and select "Uninstall" to the two "USB Root Hub"'s that show up, and to Standard OpenHCD USB Host Controller and the Standard Enhanced PCI to USB Host Controller, and after clicking the "Scan For Hardware Changes" my keyboard and mouse lights up, and work!

Sadly the Drivers or whatever it is in the Universal Serial Bus Controllers tab reinstall automaticly.

I (Think? ) that i have done everything i am capeble to think of. And need help!

I am quite certain that this is not the drivers, since i have been (Atlest tried!) installing the updates for them after my problem occured.

I would be extremely happy if anyone out there can reply with a possible solution to my Internet Problem, and USB problem!

(This post will probably have terrible writing, since this is not my native languange, SORRY! )

My System SpecsSystem Spec
07 Oct 2011   #2

Windows 7 Ultimate SP1 64-Bit

Welcome to Windows Seven Forums.

You may have a problem with your chipset drivers so you may want to download and install the latest ones from HP Support.

HP Support & Drivers | United Kingdom

You may need to change the region to Norway.

There's nothing wrong with your English by the way, I understood it perfectly.
My System SpecsSystem Spec
07 Oct 2011   #3

Dual Boot: Windows 8.1 & Server 2012r2 VMs: Kali Linux, Backbox, Matriux, Windows 8.1

Vixen can handle this but I just wanted to pop in and say your English is near perfect. I've seen Americans with significantly less understanding of their own language. Kudos to you.
My System SpecsSystem Spec

08 Oct 2011   #4

Microsoft Windows 7 64-bit

Thanks for an idea and compliments!
They had one driver for Vista, (Not my OS) and that was: 2008-12-15 , Versjon:N/A
System Recovery Kit for Pavilion or Presario Notebook
I did not install it , since it was not my OS.
But if anyone have any other ideas i will try to confirm them, either if they work or not..! (?)
My System SpecsSystem Spec
08 Oct 2011   #5

Windows 7 Ultimate SP1 64-Bit

You're very welcome.

You could try installing the Vista drivers as often they are the same or very similar to Windows 7 drivers.

Just create a system restore point first so that if the Vista drivers don't work you can use system restore to get your computer back to as it was before you installed them.
My System SpecsSystem Spec
08 Oct 2011   #6

Microsoft Windows 7 64-bit

I made a System Restore Point, and was about to download the System Recovery Kit driver, but found out that it costed me 327.12 NOK, 35.9832 GBP or 56.26464 USD..
I really don't want to pay that fee. At least not since I don't even know if this will work.
But keep the ideas coming!
My System SpecsSystem Spec
08 Oct 2011   #7

Windows 7 Ultimate SP1 64-Bit

I think we're at a stage now that your computer may be infected with a virus.

Try a full scan in safe mode (press F8 at startup then select safe mode) with Malwarebytes.

Malwarebytes : Malwarebytes Anti-Malware is a free download that removes viruses and malware from your computer
My System SpecsSystem Spec
13 Oct 2011   #8

Microsoft Windows 7 64-bit

(Sorry for late answer!)

I did a full scan, and there turned up to be a lot of infected files. I deleted all of them. After this i tried to reconnect my keyboard, but the scan made no difference from last time i tried to connect it. Conclusion: That did not work. :C
So i still need help
My System SpecsSystem Spec
13 Oct 2011   #9

Windows 7 Ultimate SP1 64-Bit

I know you're not keen on spending more money, but it seems you're going to need those system recovery discs.

Other than that, I'm out of ideas on this one except for the possibility that there may be a physical problem with your USB ports.
My System SpecsSystem Spec
13 Oct 2011   #10

Win 7

There comes a point where you should forget about fixing it and just reinstall Windows.
Backup your data first, then reinstall Windows.

It the old days, PCs came with a Windows recovery CD, and a second CD with drivers.
These days that stuff is likely found on your disk drive in a separate, dedicated partition.

Either way, a reinstall will assure you a clean start. It's a pain, but it works.
My System SpecsSystem Spec

 Wierd problem with my USB ports. Cant get any of them to work!

Thread Tools

Similar help and support threads
Thread Forum
Sometimes USB ports work, sometimes they don't
My USB ports work for some usb devices, i.e., I use a wireless mouse and the USB port works for that. puhave inserted my SanDisk for downloading audiobooks yesterday and it recognized it and it worked, but when I inserted my external harddrive so I could retrieve a file that got lost somehow, but...
Performance & Maintenance
How do I get my USB ports to work again?
I uninstalled Norton over a year ago and I think it took some of my drivers because since then I have spun my wheels trying to fix my favorite laptop.:cry:
Hardware & Devices
Front USB ports not working, but rear USB ports work…
This is a brand new custom built PC for web browsing for a motel lobby. Win7 Home Premium AMD A4-3300 Llano MSI A55M-P33 FM1 Rosewill FBM-02 MicroATX Mini Tower Running latest BIOS and latest drivers downloaded directly from manufacturer's website. I tried switching between all 3...
Hardware & Devices
USB 3.0 ports refuse to work as USB 3.0 ports
A few days ago I installed a USB 3.0 card (to be precise, this one: 2-Port USB 3.0 SuperSpeed PCI-E Controller Card - Free Shipping - DealExtreme). It uses the very common NEC µPD720200 USB 3.0 controller. I installed the required drivers for Windows 7, and the card worked fine for the first...
Hardware & Devices
LIBusb, USB ports doesn't work. Safe mode also no work
After I install LIBusb I could work futher. But after I put him off en reboot an hour later my wired mouse en keyboard didn't work anymore. When I restart in safe mode both still doesnt work. OS: W7 Home Premium 64b Computer: HP Pavilion p6250 Please Help!!

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:50.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App