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LG GH22NS50 won't burn dvd
Hello.
I've just bought a new pc with the dvd hardware on the title. No matter what I do, and the program I use to burn dvd,s but it doesn't work.
I've tried nero7, nero10, imgburn and the windows recorder and it always goes wrong.
It usually don't start writing. I've even waited for almost an hour, and it won't start, it stays at 0%.
I've tried iso and vob files (image and dvd film) and different verbatim dvd,s (just in case the dvd,s of the case were faulty.
When I burn cd,s there's not problem either with nero or with xpburner, also burning iso files.
I sent the pc to check by the sellers and they told me that they tried it and it worked fine, so I tried to format the pc and after installing only avast antivirus and microsoft office, tried again to burn a dvd, and again I had no success.
I don't know what else I could do.
Thank you very much in advance.
PS. Sorry for my English.