Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Printer not connecting to computer

13 Oct 2011   #1
basils57

Windows 7 Home Premium 64bit.
 
 
Printer not connecting to computer

Hi Guys

Basically, I can't get a Samsung ML 3560 Laser printer to operate with my desktop computer which is running Win7 Home Premium.
There is nothing wrong with the printer or USB cable - they work fine with my laptop running XP.
I have downloaded and installed the latest drivers for Win7 (and have checked this with Samsung), but for some reason the printer isn't showing up in device manager.
I have tried connecting to various USB ports.

Any ideas please?


My System SpecsSystem Spec
.
13 Oct 2011   #2
Mark Phelps

Win7 Pro 32-bit, Win8 Pro 32-bit
 
 

It's a stretch, I know, but did you connect the printer first and THEN install the drivers?

Usually, you have to install the drivers (and any other software) and THEN, sometime during that process, you get a popup on the screen that tells you to connect the printer.

What you could try is disconnecting the printer, removing the drivers, reinstalling the drivers (and any other printer software) -- and seeing if you get that popup.
My System SpecsSystem Spec
18 Oct 2011   #3
basils57

Windows 7 Home Premium 64bit.
 
 

Thanks Mark - It appears that it was a port problem, and I sorted it in printer properties
My System SpecsSystem Spec
.

Reply

 Printer not connecting to computer




Thread Tools




Similar help and support threads
Thread Forum
Help with connecting a 3d printer.
My W7 laptop can not find my Printrbot Metal Simple 3d printer. The software is looking for COM8, the printer is set at COM8 but they will not connect. Was told baud rate didn't matter even still I tried all listed. It was working, now it is not. Any help appreciated. dlw
Hardware & Devices
Help with connecting a 'legacy' hp printer please
I've recently migrated from xp to win7 ultimate on my two laptops. One is an HP8510 Workstation. One is an HP MINI Atom, CPU N270 @1.60GHz , .99GB RAM. Attempting to install driver software for my elderly but mint condition and fully-satisfactory-for-my-needs HP 895cse printer I am unable...
Hardware & Devices
Connecting to an XP Printer
The only printer in my network is on a computer running XP, and my 7 laptop needs to connect to it. How do I do this? I already used my XP computer to set up a workgroup, but I can't figure out how to connect to it on 7.
Network & Sharing
Issue connecting to networked printer on XP from Win 7 computer
Hi, I have a Toshiba E-Studio25 connected to a PC running XP. I just added a new Win 7 64bit PC to my network and just can't get it to print. I've set up a new local port and pointed it to the Toshiba, if I install a generic driver such as a HP Laserjet 4, it will send the print job to the...
Network & Sharing
Connecting to printer
Hi, Any advice would be appreciated; I have a laptop running Windows 7, which I want to connect to a PC running Windows XP to access the printer, the laptop can see the printer but when I connect I get the following message ‘Windows cannot connect to the printer. Access is denied’. I...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 07:14.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App