Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: USB keyboard and mouse do not work once Windows starts

18 Jul 2015   #21
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

For me it happens so seldom I can't track it down. It's probably been 6 or 7 months from the last time. I really don't worry about it. I just reboot and things work well for a few more months.


My System SpecsSystem Spec
.
18 Jul 2015   #22
smiths22

Microsoft Windows 7 Ultimate 64 bits 7601 Multiprocessor Free Service Pack 1
 
 

For me its like 10 times per month completely random, glad to know i'm not alone if you allow me to say it. We don't have neither the same keyboard or mobo so i personally blame Windows 7.
My System SpecsSystem Spec
19 Jul 2015   #23
Romancrusader

Windows 7 x64 home premium
 
 

I wish that were the same for me. I've rebooted dozens of times I've completely cut power (after it's off of course) and waited for it to drain the battery on the mother board. Still nothing.
My System SpecsSystem Spec
.

29 Jul 2015   #24
cgranat

Windows 7 Home Prem
 
 

THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU
i HAVE ALSO READ SO MANY POSTS AND TRIED LOADING IN NEW DRIVERS USING dos - THEN - NOTHING. MOUSE AND KEYBOARD ONLY WORKED IN BIOS BUT NOT WINDOWS -

UNTIL I RAN OUT OF SYSTEM RESTORE POINTS I COULD GET THEM TO WORK ON A SYSTEM RESTORE - ALAS ONCE THOSE RAN OUT I TRIED THE F8 AND HIT ENTER ON DEVICE SIGNATURE THEY WORK AGAIN

SO SIMPLE TO DO I HOPE IT KEEPS WORKING OR DO I HAVE TO START THIS WAY EVERY TIME?

THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU
My System SpecsSystem Spec
02 Nov 2015   #25
husnimubarakm

Windows 10 Home 64bit
 
 

i had same problem.. mine fixed.. check below link

Tech Guy: Keyboard and Mouse not Working in Windows 7 (Even in Safe Mode)
My System SpecsSystem Spec
07 Dec 2015   #26
dale3h

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by skankarmor View Post
I had this problem happen to me today, I decided to try and install Linux Mint earlier, the Grub fatally crashed so I thought I'd work on it later. Tried to boot up into Windows 7 Professional 64bit and the keyboard and mouse stopped working all together. Tried to hit F8 and boot into Advanced Boot options (keyboard worked to select the top option "Safe Mode.") Welcome screen loaded and again, nothing. This happened a few times today and I found this post, after reading some of the replies, I decided that maybe it was a driver issue and hit enter on "Disable Driver Signature Enforcement" in the Advanced Boot options screen.

Welcome screen loaded and I was able to use the mouse and keyboard without any problems.
Not sure of the cause of the problem, but I'm guessing for me that it was the grub issue.

tldr: Hit F8 on startup then enter on Disable Driver Signature Enforcement.
This worked perfect for me. I ran into this issue after installing USBPcap with Wireshark. You're a freakin' lifesaver. Thank you!
My System SpecsSystem Spec
29 Jun 2016   #27
greenn

Windows 7 Professional x64
 
 

I have this same issue. It just happened suddenly. Neither new software installed, nor hardware. No changes in BIOS settings. Computer Lenovo H30-00 had only USB ports for mouse and keyboard. They work fine in BIOS /and in Linux bootable CD/. But when I boot Windows 7 from HDD, the lights on KB and mouse go off and they both stop responding.
I don't know the reason for the USB failure, but I suspect voltage spikes, or this:
"If you quickly and repeatedly insert and remove a USB device, the USB port may stop responding. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work." - Microsoft
For more information: https://support.microsoft.com/en-us/kb/817900
In this article You can found solutions only if your USB port(s) stop working, but You still have a working mouse /not my case /

I trying recovery mode, safe mode - no luck! A'm just unable to click on "Next" button. The same is happen when I decide to make new install from W7 inst. disk - no mouse, no keyboard!
BIOS settings look fine. USB ports - Enable, Compatibility mode - Enable. I try to change several other options without success.
Finally, after a week of googling and trying every advice, I make the simplest thing that SOLVE my problem.
In BIOS I choose "Load Optimal Defaults" and save settings. After Windows start all USB ports are working properly!
My System SpecsSystem Spec
29 Jun 2016   #28
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
We were discussing usb stuff here too a more recent post
Logitech mouse unresponsive for a few seconds
My System SpecsSystem Spec
05 Apr 2017   #29
Sea Monkey

Windox 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by skankarmor View Post
I had this problem happen to me today, I decided to try and install Linux Mint earlier, the Grub fatally crashed so I thought I'd work on it later. Tried to boot up into Windows 7 Professional 64bit and the keyboard and mouse stopped working all together. Tried to hit F8 and boot into Advanced Boot options (keyboard worked to select the top option "Safe Mode.") Welcome screen loaded and again, nothing. This happened a few times today and I found this post, after reading some of the replies, I decided that maybe it was a driver issue and hit enter on "Disable Driver Signature Enforcement" in the Advanced Boot options screen.

Welcome screen loaded and I was able to use the mouse and keyboard without any problems.
Not sure of the cause of the problem, but I'm guessing for me that it was the grub issue.

tldr: Hit F8 on startup then enter on Disable Driver Signature Enforcement.
I ran into this issue today with a client's PC and this fixed it. Thank you so much.
My System SpecsSystem Spec
11 Jan 2018   #30
melro324

Windows 7 x64
 
 
disable usb 3.0 if available

stumbling in this problem, disabling the usb 3.0 works for me for some reason.
My System SpecsSystem Spec
Reply

 USB keyboard and mouse do not work once Windows starts




Thread Tools




Similar help and support threads
Thread Forum
Mouse and keyboard don't work past BIOS / windows 7 not booting up
Hello everyone, I've browsed and searched these boards far and wide for a solution but couldn't find a problem that was exactly like mine. So, I'll start from the start. A few days ago I had the brilliant idea to open up my rig and clean it's insides of the dust that had built up. I unplugged...
Hardware & Devices
Get mouse & keyboard to work in Windows GUI, safe mode, and the bios
How can I get it so my mouse and keyboard work in windows, safe mode, and the bios without denigrating the performance of my 20x3 to 8 TB USB 3.0 Hard Drives. I've seen out there that the performance of these devices is increased by disabling USB Legacy USB Support" For example "Disable...
Hardware & Devices
Computer starts but screen keyboard and mouse doesnt work.
So i had this problem a little while ago where my pc started freezing randomly it happend i couldnt do anything and then i had to manually restart it ... I looked into the device manager and there where two unknow device's i couldnt update them i couldnt install the firmware... After a while when i...
Hardware & Devices
Windows 7 Updated and now Keyboard/Mouse don't work
I did the update on Windows 7 on an Asus laptop. When I get to the Windows login screen, I'm stuck. The keyboard and mouse do not work. It's Windows related, though, as I can use the keyboard and mouse if I boot up with the recovery disk -- which tells me the only option is to wipe the...
Hardware & Devices
usb keyboard and mouse turn off when windows starts normally
hi I have this strange issue. I am using a razor usb keyboard and a razor usb mouse and they worked fine. Until I moved and after unpacking the pc both keyboard and mouse turn off when windows7 starts. They both do work in the boot sequence. And they do work when I start windows in safe...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:56.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App