The problem lies in the fact that HP doesn't host the driver on their site anymore. You are required to use Windows Update to grab the driver which essentially is impossible if you have an offline computer that has no net connection. I just ran into this issue but was able to get the printer working by using a different set of drivers that are already built into windows with no need to "connect to Windows Update". Windows will complain momentarily that the driver can't be confirmed that it is compatible but it works fine so far. I used the HP Deskjet 460 series driver and was able to print a test page in color with no forseeable issues. In the past we used to use the HP Laserjet 4 driver for just about any laserjet as it was a pretty generic driver so that's where I got the idea. Hope this helps!