Cannot access my printers in my laptop


  1. dhanvanthari
    Posts : 1
    Windows 7 Home Basic 64bit
       New #1

    Cannot access my printers in my laptop


    Hello

    my laptop got into trouble while i cleaned a virus from my pen drive. Many malfunctions occurred in the system like I cannot access my devices and printers, my network in system tray do not show, I cannot change my default programs and when I try to associate default programs they do not get associate and I cannot install my HP printer which I could use previously with no problem. I have kaspersky 2012 internet security and it says my system is clean. I tried many things like clean boot, system restore (even after 24 hrs it did not get initialize) so please help me......
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  3. seavixen32
    Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       New #2

    Try a full scan in Safe Mode with Malwarebytes, which is thoroughly recommended by these forums.

    You can download the free version here: http://www.malwarebytes.org/products/malwarebytes_free
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