Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Keyboard & Mouse Freezing

15 Nov 2011   #1

Windows 7 Ultimate x64
Keyboard & Mouse Freezing

Hi All,

Yesterday suddenly my keyboard and mouse stopped getting recognized by windows.

Things already done:

1) Restart
2) Safe mode restart
3) Anti-virus and Anti-Malware
4) Reinstallation of drivers for both KB and Mouse.
5) changing to different USB ports
6) phone/ipod/ipad get charged on those USB thus seems ports are working fine and is not voltage issue.

Now problem is if give a "forced shutdown" even then my kb n mouse are not recognized. Like I cannot press "F8" to get safemode window, or "del" to enter BIOS. No error shown either. Only way to get them temporarily started is via plugging in PS/2 kb and mouse and giving a restart. Post restart both USB devices work for approximately 5 minutes and things got frozen again. Then unplug the USB devices, put in PS/2 devices give shut down etc.

So I felt corrupted windows and reinstalled entire windows but today morning again PC from sleep could not wake up with kb or mouse clicks.

This hasn't happened post any windows update thus restoring/reverting is not option. Loading in last recognized good config also does not solve problem.

Anyone faced something similar do let me know. on PS/2 connectors things work normal

Keyboard is Sidewinder X6, and mouse is a DeathAdder Black Edition, running Windows 7 64Bit edition. rest my config is there in signature.


My System SpecsSystem Spec
15 Nov 2011   #2

Windows 7 Ultimate x64, & Mac OS X 10.9.2

do you have any other usb components plugged in? if so unplug all bar the kb and mouse.

update the chipset drivers for your mobo also.
My System SpecsSystem Spec
15 Nov 2011   #3

Windows 7 Ultimate x64

Will do that too, and yes have USB for ipod n ipad and external drive. Though they are used as and when required. but let me update usb chipset drivers. Yesterday checked on Gigabyte site and they havent come out with any update so i didnt bother with them. but no harm in trying i suppse
My System SpecsSystem Spec

18 Nov 2011   #4

Windows 7 Ultimate x64

update on problem

post that day i switched of USBs from switching off in "power" in control panel
plus did memtest (which came out fine)
updated chipset drivers
removed all other USBs too

however only difference is when my pc goes to sleep, like if i keep it on and am away i realize both mouse n keyboard dont respond. so only option for me is i have put PC to "never" sleep mode and its ok as of now

however that is like bypassing not finding the reason still

any ideas?
My System SpecsSystem Spec

 Keyboard & Mouse Freezing

Thread Tools

Similar help and support threads
Thread Forum
Mouse and keyboard freezing, nothing else affected
My mouse and keyboard has started freezing lately. They both freeze, but my computer continues to run. It's really weird, but this needs to be fixed... Examples like when they freeze while I'm watching something on youtube, the video continues to run, or music continues to play, but I just can't...
Hardware & Devices
2.4 Ghz wireless keyboard mouse driver not found (Penguin mouse)
I got a wireless mouse Penguin Ambidextrous Vertical Mouse | Posturite. It is supposed to use generic windows 2.4 Ghz adapter. However, windows 7 is unable to find any drivers. The screenshot of device manager is appended. I tried various other ways e.g. take out other USB devices, reboot etc. I...
Mouse scroll and keyboard stop working until left click of mouse
After about 1 minute the mouse scroll and keyboard stop working until I left click mouse. Tool bar on browser also greys out but comes back after left click. Video and sound also are choppy. Not sure if this is related. Flash keeps crashing. Any ideas whats wrong? Windows 7 pro. Asus desktop. This...
General Discussion
bluetooth keyboard, keypad and mouse freezing up
Tried to search for this first so if it's been answered I apologize. My work recently upgraded my laptop from Win XP Pro x86 to Win 7 Pro x64 and this is when this issue started happening: I have a Microsoft Bluetooth Keyboard, Keypad and Mouse combo set and every once in a while they will...
BSOD Help and Support
USB Wireless Mouse and Keyboard freezing
Hi there I have a problem with my Microsoft Wireless Desktop 3.1A, running an Optical Mouse 2000 and a Multimedia Keyboard 1.1. The driver is the latest from Microsoft. I get random freezeups - it seems like the receiver stops working as both mouse and keyboard stop responding simultaneously....
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:47.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App