New
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I called tech support and this fixed me up, the system works great now.
MSXML 4.0 Service Pack 3 (Microsoft XML Core Services)
Download: MSXML 4.0 Service Pack 3 (Microsoft XML Core Services) - Microsoft Download Center - Download Details
THANK YOU!!! I just bought a CyberPower CP1500PFCLCD UPS 1500VA and I could not get it to communicate with my Win7-64 Pro system. Installing MSXML 4.0 SP3 fixed it!