16 GBs of RAM not working on ASUS motherboard

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  1. Posts : 40
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    16 GBs of RAM not working on ASUS motherboard


    Hey guys, I'm new here and I've been having a lot of trouble with my ASUS M4A785TD-V EVO motherboard. It's rated to be compatible with 16 Gbs of RAM but the last two sets I've purchased from newegg haven't worked at all!

    I tried mixing old RAM with new and it still won't work. It only works if I use my old RAM

    RAM that works: Crucial 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600)
    First attempt at 16 GBs: G.SKILL Ripjaws Series 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1066 (PC3 8500)
    Second attempt: Kingston 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600)

    Only the original Crucial memory works. When i tried the other two, nothing would show on the screen.

    Any help here would be awesome and much appreciated!

    EDIT: I tried googling for help and found a forum post on here already on the same subject when my first attempt didn't work. That's what pointed me to buy the Kingston RAM. It was recommended by a user here and it still didn't work.

    EDIT 2: Problem has been solved. I had to update the BIOS of the motherboard to fix the problem
    Last edited by Randomrocket; 19 Nov 2011 at 13:52. Reason: Problem solved
      My Computer


  2. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #2

    Hello Randomrocket. Welcome to the forum.

    I assume you have already checked to be sure all RAM you are trying to use is the same specs as the current RAM, most importantly the voltage spec, but also unbuffered, and the timings should be the same or very close.

    That said, the first thing you need to determine is whether it is a bad stick of RAM or a bad RAM socket or a power problem.

    The first thing to do is remove the old working RAM and add one stick of new RAM into the first blue slot (A1) and test. Test each new stick in A1.

    If that works then install the 2 new sticks in the same locations as the old sticks (the 2 blue slots - A1&B1) and test.

    Then, with the two new sticks still in A1 & B1, add one stick of the old RAM into the third slot (black - A2) and test. Then the second old stick in the last slot (black - B2).

    Report back what you find.
    Last edited by TVeblen; 18 Nov 2011 at 21:53. Reason: Better Slot map
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  3. Posts : 40
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    every stick of the new RAM doesn't work no matter what slot its in

    the old RAM works no matter where.
      My Computer


  4. Posts : 40
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    TVeblen said:
    I assume you have already checked to be sure all RAM you are trying to use is the same specs as the current RAM, most importantly the voltage spec, but also unbuffered, and the timings should be the same or very close.
    I made sure to be the exact same spec RAM as the old one this time.
      My Computer


  5. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #5

    That is bizarre! That indicates that the RAM sticks are no good. One stick - sure. Two, maybe. But 6?

    I guess the best thing to do is RMA the two 4GB sticks and get another set of four 4GB. One of the sets has to be good.
    Last edited by TVeblen; 18 Nov 2011 at 23:05.
      My Computer


  6. Posts : 2,606
    Windows 7 Pro X64 SP1
       #6

    Randomrocket said:
    every stick of the new RAM doesn't work no matter what slot its in

    the old RAM works no matter where.
    Does the new RAM work if it's installed without the old RAM?
      My Computer


  7. Posts : 49
    windows 7
       #7

    i just built a rig about 2 weeks ago for a friend and i order some ram that just resused to let his pc boot up. to fix the problem i opening up the pdf on asus websight and make sure the Make and Modle of ram are on that list with that mobo. you can have several sticks or ram that all look the same but if they are not on that pdf they might run on that mobo. you might have just bought some rame thats the timing on them or the voltage is not liked by that mobo
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  8. Posts : 40
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    thomas242 said:
    i just built a rig about 2 weeks ago for a friend and i order some ram that just resused to let his pc boot up. to fix the problem i opening up the pdf on asus websight and make sure the Make and Modle of ram are on that list with that mobo. you can have several sticks or ram that all look the same but if they are not on that pdf they might run on that mobo. you might have just bought some rame thats the timing on them or the voltage is not liked by that mobo
    Yeah but the QVL list on the ASUS website only lists up to 6 GBs... which is kinda odd.

    I tried doing lots of combinations of old/new and just new and it still wouldnt work.

    ughh... I already RMA'd the last set...
      My Computer


  9. Posts : 40
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #9

    could it be a BIOS problem? I got the mobo in 2009...
      My Computer


  10. Posts : 6,292
    Windows 7 64 Bit Home Premium SP1
       #10

    It should not be. The board was designed for 16GB on the first version of the BIOS.
    You could look to see if they have any BIOS updates that specifically address RAM issues. If so, then it would be worth the risk to flash.

    And, while it should not make any difference at all, you could try resetting BIOS defaults (note your current settings first) and then try the new RAM.
      My Computer


 
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