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Windows 7: external drive HELP need please

21 Nov 2011   #21
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by carlnw1975 View Post
Quote   Quote: Originally Posted by writhziden View Post
This may be a permissions issue. I've had this problem myself, and right clicking the drive in My Computer, clicking properties, going to the Security tab, clicking Edit, and adding Users to Group or user names: fixed it for me.

Edit: Group or user names: Administrators, SYSTEM, and Users should be listed for the drive to work.
when i right click the drive i cannot see a security tab in the drop down?
You have to click properties first. Sorry.

Edit: I have updated the quote above to make sense.


My System SpecsSystem Spec
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21 Nov 2011   #22
carlnw1975

win 7 64bit
 
 

Quote   Quote: Originally Posted by writhziden View Post
Quote   Quote: Originally Posted by carlnw1975 View Post
Quote   Quote: Originally Posted by writhziden View Post
This may be a permissions issue. I've had this problem myself, and right clicking the drive in My Computer, going to the Security tab, clicking Edit, and adding Users to Group or user names: fixed it for me.

Edit: Group or user names: Administrators, SYSTEM, and Users should be listed for the drive to work.
when i right click the drive i cannot see a security tab in the drop down?
You have to click properties first. Sorry.
still not showing anything checked all the tabs that are there and still no security tab.
tabs available are `Previous version` `customise` `general` `tools` `hardware` and `sharing`
looked in all them and no security option
My System SpecsSystem Spec
21 Nov 2011   #23
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by carlnw1975 View Post
still not showing anything checked all the tabs that are there and still no security tab.
tabs available are `Previous version` `customise` `general` `tools` `hardware` and `sharing`
looked in all them and no security option
If you are running with an administrative account, it should be there. If it is not, and you are running from an administrative account, your only option may be to use the iCare Format Recovery link I gave you. Just make sure you restore the drive's contents to a different drive than the drive you are restoring from.
My System SpecsSystem Spec
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21 Nov 2011   #24
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

The only problem is that the drive still does not have a drive letter. Try permissions again, click on properties, then the sharing tab, make sure the check box at the top left is checked where it says share, type everyone into the next box and under permissions make sure the permissions are read and write, click apply/Ok and OK your way out.
My System SpecsSystem Spec
21 Nov 2011   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
The only problem is that the drive still does not have a drive letter. Try permissions again, click on properties, then the sharing tab, make sure the check box at the top left is checked where it says share, type everyone into the next box and under permissions make sure the permissions are read and write, click apply/Ok and OK your way out.
The security tab will not show up in a drive that is not setup as NTFS. I am guessing the data will have to be recovered using software to recover it to a different drive than the one the data is being recovered from.
My System SpecsSystem Spec
21 Nov 2011   #26
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Quote   Quote: Originally Posted by writhziden View Post
Quote   Quote: Originally Posted by essenbe View Post
The only problem is that the drive still does not have a drive letter. Try permissions again, click on properties, then the sharing tab, make sure the check box at the top left is checked where it says share, type everyone into the next box and under permissions make sure the permissions are read and write, click apply/Ok and OK your way out.
The security tab will not show up in a drive that is not setup as NTFS. I am guessing the data will have to be recovered using software to recover it to a different drive than the one the data is being recovered from.
I don't know what the issue is. But, I have 2 external Seagate drives. Both came formatted NTFS, so unless he changed the format they should be formatted that way already. He has already tried icare in post#5. Frankly, I am not sure what the problem is, I am just trying to force the drive to accept a drive letter. If that can be done, we should be able to find out the problem and fix it.
My System SpecsSystem Spec
21 Nov 2011   #27
writhziden

Windows 7 Home Premium 64 Bit
 
 

Can he access the drive through the command prompt in Administrator Mode? Sometimes this works, too. I guess he would have to have a drive letter for that, too. I will see what more I can find, as well.
My System SpecsSystem Spec
21 Nov 2011   #28
writhziden

Windows 7 Home Premium 64 Bit
 
 

My System SpecsSystem Spec
21 Nov 2011   #29
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

He can see the drive in diskpart, but it wouldn't let him assign it a drive letter. Just for a shot in the dark, try going back into diskpart and select partition 2 and try to assign it a drive letter. It appears that partition 1 is system reserved and is protected, so maybe partition 2 which is where the data should be will work.
My System SpecsSystem Spec
21 Nov 2011   #30
carlnw1975

win 7 64bit
 
 

right i`ve got a drive letter assign but still no joy with opening it, still asking to format the drive.
one other thing i just tried using ubuntu but my keyboard gets disabled when i go to use it, any ideas on that?
My System SpecsSystem Spec
Reply

 external drive HELP need please




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