CD/DVD won't open/won't recognize


  1. MeGhelp
    Posts : 3
    windows 7
       New #1

    CD/DVD won't open/won't recognize


    So when I try to put a disc into the CD or DVD drive I am unable to open it or view it. I can feel the CD spinning within the laptop, but nothing appears on my screen.

    I'm running an HP pavilion.
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  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #2

    Did you check for a possible upper/lower filter problem: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
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  4. seavixen32
    Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       New #3

    Go to Control Panel>Default Programs>Change AuotoPlay Settings and see what is going on there.

    Open Windows Explorer and double-click the DVD drive icon to see if the disc will launch from there.

    I don't know how old your computer is, but you may have a faulty drive e.g. no laser beam to read the disc.

    It could just be a cracked or dirty disc you've inserted. Have you tried a different one?
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  6. seavixen32
    Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       New #4

    I see the thread is marked as resolved.

    What was the solution?
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