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Windows 7: blacX duet docking station external hard drive help

27 Nov 2011   #21

Windows 7 home Premium 64 bit

It does show in disc managment as un-initialized and un-allocated. But it won't let me do anything with it. The dock was not an opened box at Best Buy, it was completely sealed, from the shrink wrap on the outside and all of the parts on the inside as well. I have other drives I can try on Tuesday. I won't have access to them until then. They are at my other house and I cannot get there until tuesday. I will see what happens with one of those. There are as many as 5 of them, however, I think they are older and might be IDE not SATA so that would be an issue. I might be able to have the IT guys at work look at it all tomorrow. Thank you again to everyone for all your comments and help.

My System SpecsSystem Spec
27 Nov 2011   #22
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

You might be best off to attach the disk to a Vista system and pull the data off.
My System SpecsSystem Spec
27 Nov 2011   #23

Windows 7 32 bit

First thing I would do is plug in another drive and see if it opens normally in Explorer. No sense assuming the HD has a problem when you could have a defective connector in the BlacX. Divide and conquer. First you have to find out which side of the divide has the problem
My System SpecsSystem Spec

27 Nov 2011   #24

Windows 10 Pro/ Windows 10 Pro Insider

If all else fails, you may want to give Recuva a try. It has recovered files for many.
My System SpecsSystem Spec

 blacX duet docking station external hard drive help

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