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Windows 7: acer hard drive failure, what now?

07 Dec 2011   #1
pointmanzero

windows 7 home premium 64
 
 
acer hard drive failure, what now?

I bought a refurb acer desktop awhile back, no warranty, tonight my dog knocked over the tower and now the harddrive clicks over and over and the computer won't boot. What do I do now? I could buy another hard drive and put it in but how do I get ahold of a windows 7 disk compatible with my computer, it has to be an acer disk for me to use my product key right? What should I do?


My System SpecsSystem Spec
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08 Dec 2011   #2
badger906

Windows 7 Ultimate x64, & Mac OS X 10.9.2
 
 

You don't need an acer disk no. You just need a windows installation disk that's the same version as the cd key sticker on the rear of your computer. You can use that key to activate windows.

You already own a licence to windows so you don't have to pay, you can use a friends installation disk, or aquire one from the internet.

Do you have a drivers disk or another computer you can download the specific driver for you computer via the acer website?

The biggest problem your faced with is the cost of a new HDD. Prices have gone through the roof recently and are more than double that of a few months ago.

Have you taken the old drive out and reseated it? Checked the power and sata connector?

My System SpecsSystem Spec
08 Dec 2011   #3
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to Windows Seven Forums.

Badger is correct.

Have a look here: Clean Install : Factory COA Activation Key

If you don't want to use that method go to Acer Support where should be able to request a recovery disc for a nominal charge.

Acer Support: Welcome to Acer Support

P.S. Is the dog still alive?
My System SpecsSystem Spec
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08 Dec 2011   #4
pointmanzero

windows 7 home premium 64
 
 

I don't know anyone with a windows 7 home premium cd. Does it not need to be an oem cd? I will buy a new hardrive today but will any windows 7 home premium cd work? Where should I look for one? The hardrive is completely gone, the dog is a 6 month puppy I am fostering, I'm still mad at it, I had a ton of stuff on that drive I won't get back.
My System SpecsSystem Spec
08 Dec 2011   #5
Tews

64-bit Windows 8.1 Pro
 
 

Unfortunately, if your key is an OEM key, you are going to need an OEM version of Windows ... that being said, getting recovery discs from Acer may be your best bet!
My System SpecsSystem Spec
08 Dec 2011   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create


You can Order Acer recovery disks from here:
https://secure.tx.acer.com/RCDB/Main.aspx?brand=acer
My System SpecsSystem Spec
08 Dec 2011   #7
Corazon

Windows 7 Professional SP1 32-bit
 
 

Quote   Quote: Originally Posted by pointmanzero View Post
I'm still mad at it, I had a ton of stuff on that drive I won't get back.
Don't be mad at the poor puppy...Be mad at yourself for not backing up.



(Had to say it, sorry!)
My System SpecsSystem Spec
08 Dec 2011   #8
essenbe

Windows 10 Pro/ Windows 10 Pro Insider
 
 

Quote   Quote: Originally Posted by Corazon View Post
Quote   Quote: Originally Posted by pointmanzero View Post
I'm still mad at it, I had a ton of stuff on that drive I won't get back.
Don't be mad at the poor puppy...Be mad at yourself for not backing up.



(Had to say it, sorry!)
Rule #1 is backup, backup, backup. I've always said it is not whether your hard drive is going out, but when (with or without puppies). My puppie used to think it was fun to go under the desk and pull on the wires. Try a search for Official windows 7 iso downloads.
My System SpecsSystem Spec
08 Dec 2011   #9
pointmanzero

windows 7 home premium 64
 
 

Thank you for the help guys, I have a recovery disk coming from acer, I assume I can buy pretty much any hardndrive I want, I'm gonn go to a best buy or comp usa (yes we have one here) in a few minutes. The hard drive that went out was a seagate barracuda 7200.12 750GB. If I am buying a new one a might as well buy something a little better I suppose. You guys reccommend anything?/
My System SpecsSystem Spec
08 Dec 2011   #10
mjf

Windows 7x64 Home Premium SP1
 
 

The PID stored on your PC will be the manufacturers (mass) PID and not suitable for a clean install. The Clean install PID should be located on a COA sticker that ACER should affix to the PC. Download the clean install ISO here.
Official Windows 7 SP1 ISO from Digital River My Digital Life
Note: make sure it matches your existing Windows 7 version.
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 acer hard drive failure, what now?




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