New
#11
From device manager delete the USB 3 ports and let Windows re-detect them.
From device manager delete the USB 3 ports and let Windows re-detect them.
I've hit uninstall. How does Windows re-detect them?
Depending on your settings it should automatically detect it in Windows Update but reboot first then check there and Device Management.
I've rebooted and installed all updates, and still nothing. Webcam not detected. Interestingly, even though I uninstalled the USB 3 in Device Manager, it's showing up again under "Other Devices" now that I've run updates.
So it does say that it is the USB 3.0 device, but that it is not working in device manager under other devices. If you go to the drivers tab it shows a version number and if you click the to button (show drivers? i think) it gives a list of Signed Drivers?is roll back an option?
If not does a similar USB 3.0 driver install show up under windows updates as a installed driver? Is it listed as a successful or failure installation there?
Also, just out of curiosity, did you save the Windows.old folder when you reinstalled windows (its an option in the custom installation process, and would be located in the c : drive directory, right next to windows....
Mike
Under Driver Details it says that "No driver files are required or have been loaded for this device," and I can't find anything relating to USB under my Installed Updates.
I didn't save Windows.old, as I performed a complete wipe.
Bump?
Sounds like your USB 3 ports might be bad then, if it is under warranty return it or just use the normal USB 2 ports which you should have plenty of.
As long as the BIOS settings were saved when you exited (or like you said it was already enabled) then I could only imagine that it would be a H/W component malfunction.
May want to check w/manufacturer to see if this a problem they are familiar with, although I don't see a mention of anything on their site.
Sorry, I'm out of ideas on this on - but agree with mgp1964 since you are just using USB 2.0 devices, the 3.0's are unnecessary. If you need more ports you can always pick up a cheap powered USB hub to hook up whatever you may need.
Good luck!
Mike :)