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DVD rom will not read DVDs but will play cds.
Hi all was wondering if someone could help me, My DVD rom drive will not read dvds or dvd software but it will play cds, This has happened before to me but I was able to call someone, It happened after I Uninstalled Norton and I had to remove a key and restart the laptop up and it worked, But I cannot remember for the life of me on how to do it again, I Uninstalled Avg then reinstalled it since then my drive hasn't been playing dvds just cds. I know This is probably the same as what has happened before, I know I have to go into regedit but not sure where to go after that, Can someone please help me on getting this drive working again
Thanks In advance
OS windows 7, Home Premium x64