New
#1
"All your [DVD/CD] drives are set to disabled"
Alright, about a month ago, my Blu-Ray drive in my laptop would not show up in My Computer and had the ! symbol in device manager. I followed the steps outlined in: Your CD drive or DVD drive is missing or is not recognized by Windows or other programs and was able to resolve that issue. Now a new issue has shown up where DVD writing software, specifically Roxio Easy Media Creator 10 LJ, gives the message: "All your drives are set to disabled. On this operating system, in order to start Easy Media Creator 10 LJ you must either physically remove your drive(s) or enable at least one drive."
Here are the steps I have followed so far to help those helping me not to have to repeat steps already tried:
1. I have tried uninstalling the Intel(R) ICH9M-E/M SATA AHCI Controller (from IDE ATA/ATAPI controllers) as that is what connects my device. I even deleted the driver software for the device before restarting the computer and then did a clean install of the newest version.
2. I have tried disabling then enabling the Blu-Ray drive device in Device Manager.
3. I tried uninstalling the Blu-Ray drive device in Device Manager, restarting the computer, and letting Windows re-install.
4. I have downloaded and installed the latest PXEngine from PX Engine - Description and Download with no results.
5. I tried running Your CD drive or DVD drive is missing or is not recognized by Windows or other programs again, but the issue persists.
Any ideas?
Edit: I should mention that I cannot repair the Roxio program as it came with my laptop, so the only way to fix it would be to recover my computer to factory settings and lose all my programs setup. I have backup images, but I believe the oldest image I have started with the drive not recognized in Windows problem from a month ago (I didn't realize I was having that issue until after I made the backup).