Windows 7 RC 64-bit Repeated Crashes

My system just crashes with a shutdown and reboot. The desktop is blank when it comes back up and I have to re-enable the desktop icons.

I had:

Motherboard: Intel DP 45 SG with the latest BIOS (New)
Memory: 4 Gig 1066 MHz DDR2 (New)
CPU: Intel X6800 (New)
Power Supply: Antec 550 (New)
Video: MSI 512MB

My system worked great, but since I was getting my wife a new system I went ahead and upgraded mine to match hers.

I had it upgraded to:

Motherboard: Intel DP 45 SG with the latest BIOS (New)
Memory: 8 Gig 1333 MHz DDR3 (New)
CPU: Intel Q9650 (New)
Power Supply: Antec 650 (New)

They did not have the viedo card on-hand, so I just dropped by a shop on the way home and bought a video card with the same chipset and memory.

Video: ATI Radeon 4890 - 48901GB2

I tried the new ATI drivers and I kept getting this error message.

Could not load file or assembly 'MOM.Implementation, Version=2.0.3470.20910, Culture=neutral, PublicKey Token=90ba9c70f846762e' or one of its dependencies.
The module was expected to contain an assembly manifest.

I was hoping it would help me with the problem that started after adding the new ATI card, my system just shuts down for no reason.

I noticed that this error seems to pop up in my logs poretty much right before the system reboots.

The Multimedia Class Scheduler service entered the running state.

That may just be coincidental.

I also get these errors:

CRITICAL
2009-08-10 17:19:19 The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power
unexpectedly.

ERROR
2009-08-10, 17:19:32.6288411 : Error : Unhandled exception detected while executing virtual device command response.: IdOfEvent: 11 | IdOfItem: MEMORY_VOLTAGE | Status:
ErrorResponse | Return Value: Intel.PerfTune.DeviceData.SmbusByteItemData`1[System.Single]
2009-08-10, 17:19:32.3636406 : Error : Unhandled exception detected while executing virtual device command response.: IdOfEvent: 6 | IdOfItem: MCH_VOLTAGE | Status:
ErrorResponse | Return Value: Intel.PerfTune.DeviceData.SmbusByteItemData`1[System.Single]
2009-08-10, 17:19:32.1140402 : Error : Unhandled exception detected while executing virtual device command response.: IdOfEvent: 5 | IdOfItem: FSB_VOLTAGE | Status:
ErrorResponse | Return Value: Intel.PerfTune.DeviceData.SmbusByteItemData`1[System.Single]
2009-08-10, 17:19:31.2404387 : Error : Unhandled exception detected while executing virtual device command response.: IdOfEvent: 1 | IdOfItem: HOST_CLOCK_FREQUENCY | Status:
ErrorSending, ErrorResponse | Return Value: NULL
2009-08-10, 17:19:31.2404387 : Error : Unhandled exception detected while executing virtual device command response.: IdOfEvent: 2 | IdOfItem: PCIE_FREQUENCY | Status:
ErrorSending, ErrorResponse | Return Value: NULL
2009-08-10, 17:19:30.4136372 : Error : Issues detected during Heceta Initialization

WARNING
2009-08-10, 17:19:32.1140402 : Warning : Virtual Device Initialization Response 1/13 (ManualTune) (ItemId=FSB_VOLTAGE, status=ErrorResponse, DefaultValue=, ValueOnBoot=,
CurrentValue=0, ApplySupported=True, CommitSupported=True, DataType=System.Single, IsRebootRequired=False, ErrorCount=1 ConstrainType=DiscreteSet SupportedValues={1.2, 1.3, 1.4,
1.5, 1.6, 1.7}
2009-08-10, 17:19:32.3636406 : Warning : Virtual Device Initialization Response 2/13 (ManualTune) (ItemId=MCH_VOLTAGE, status=ErrorResponse, DefaultValue=, ValueOnBoot=,
CurrentValue=0, ApplySupported=True, CommitSupported=True, DataType=System.Single, IsRebootRequired=False, ErrorCount=1 ConstrainType=DiscreteSet SupportedValues={1.7, 1.675,
1.65, 1.625, 1.6, 1.575, 1.55, 1.525, 1.5, 1.475, 1.45, 1.425, 1.4, 1.375, 1.35, 1.325, 1.3, 1.275, 1.25, 1.2, 1.15, 1.1}
2009-08-10, 17:19:32.6132411 : Warning : Virtual Device Initialization Response 4/13 (ManualTune) (ItemId=MEMORY_VOLTAGE, status=ErrorResponse, DefaultValue=, ValueOnBoot=,
CurrentValue=0, ApplySupported=True, CommitSupported=True, DataType=System.Single, IsRebootRequired=False, ErrorCount=1 ConstrainType=DiscreteSet SupportedValues={1.5, 1.55,
1.6, 1.65, 1.7, 1.75, 1.8, 1.85, 1.9, 1.95, 2, 2.05, 2.1, 2.15, 2.2, 2.25, 2.3}

I am planning on getting a much larger power supply in hopes that the power fluctuations with the power hungry card might be the problem, but

I am open to anything.

Did you reinstall windows after you upgraded the hardware? If you didn't, unfortunately windows isn't amazing at reconfiguring itself to match your new cpu and motherboard etc.
So I would recommend reinstalling or even repairing your windows installation.

With your new 8GB of Ram you may need to go into bios and make some adjustments to the northbridge voltage and memory settings.

Same question different person: Did you reinstall the OS, or did you attempt to just run the computer without reinstallation? If so, bad idea, the OS, just doesn't like you doing that. Reinstall, and everything should be OK. I know it is a pain, and hopefully you have backed up everything. Good Luck.

sorry for a daft suggestion as i am on different hw, but with my ati card, for some reason my card keeps getting its clock/ram speed in a twist, and then windows crashes when i open any apps or desktop that use transitions ie the opening of media centre etc

I try using catalyst to reset them but it often fails, but my MB tweeking utility allows me to tame them, then all is ok for ages.

Thank you ALL for the replies, wonderful thoughts--I was just resistant to reinstall without cause but I had everything backed up to a USB drive so the reinstall was not tough.

I went through the re-install, and it crashed updating drivers, CHKDSK did some repair, then I decided to reformat the drive to be clean.

I inserted my trusty XP disk and did my one hour reformat--Yes, I know I did not have to do that, but I'm funny that way.

Then I inserted the Windows RC 64-bit disk, Custom Install and removed the partition and recreated it. Kicked the install off. Got all the way through the install and patches. Plugged in my 1 tera-byte drive and the system locked up. I rebooted, with the USB drive plugged in and some drivers installed on login and I rebooted again as instructed. Now I am all patched again, all programs installed, with virus protection of course, and all my icons are back where I want them and my desktop image is setup.

The voltage messages have gone away, so the install did at least achieve that.

I have been stressing the system a bit and it seems to be running happy right now. I will leave enough things running for the next few hour to know for sure that the system is fine and after some sleep I will let you know...

(*Fingers Crossed*)

The reinstall does seem to have fixed everything. I ran the system under a serious load for more than 5 hours and the system was fine when I came back.

Thank you all, and thank you Windows 7!

Even if Windows is not auto-adapting to core system changes, I can live with that... Most everything else wroks...

P.S. Yes, that typo was part of the joke...

mbcopeland said:

Even if Windows is not auto-adapting to core system changes, I can live with that... Most everything else wroks...

P.S. Yes, that typo was part of the joke...

Glad to hear it all worked out fine.

And well done to that joke...