Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Overcoming an incorrect firmware.

27 Dec 2011   #1

W7 Home Premium 32bit
Overcoming an incorrect firmware.

My next door neighbor, who thinks he's savvy, thought he was updating his cd drives' firmware. It was rendered useless.

I get a phone call-----HELP!

Oh well, I used to be in the business, I'll give it a shot for him.

He says he acquired a cd burner from a Dell pc; a Dimension ???? built around 2003.
The Dell drive info: HLDS model GCE-8481B (manu'd by Hitachi-LG).

Mr. Brilliant went to firmware hq and downloaded the latest LG firmware 105 for GCE-8481B and flashed it. You just can't do that with Dell stuff. Being curious, I went to the site and downloaded it, unzipped it and read the readme. Guess what, it said do not flash OEM drives from HP, IBM, Compaq, & Dell. How does one miss that? Because it wasn't in capital letters and bold?

I scoured Dell's support pages and their ftp site, and couldn't find the original firmware that the drive had --C102 (It's marked on the info label).

I was hoping to reflash the drive and bring it back to life.
I know it's a legacy cd drive, but he's a friend. Any shot at finding this firmware and helping this guy? I think he's trying to save face at home.

My System SpecsSystem Spec
27 Dec 2011   #2

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2

Finding the firmware might be a toughie. I had a bad flash on an optical drive which actually rendered the whole system unbootable; Windows knew there was something there but due to the bad flash couldn't quite figure out what it was. That was solved by hot plugging the device after Windows had booted and running the flash utility as usual.

As for getting the correct firmware from Dell...


I didn't want to just give up on a sour note. See if this works:

HLDS GCE-8481B 48X CD-R/RW Drive Firmware Update - HP Customer Care (United States - English)

It's from HP, but may be worth a shot. You might also tell your friend that he could stuff a DVD Burner in there for less than twenty bucks: - CD Burners, DVD Burners
My System SpecsSystem Spec
27 Dec 2011   #3

W7 Home Premium 32bit

Sensational suggestion!

I downloaded the HP firmware, but could not reflash in Windows (because the ID would have been wrong); which is what that file does. Also, with the affected drive attached, the BIOS won't hand off to the OS -- no boot. But we have tricks, don't we?!!!

I extracted the .hex (new flash) file from the download with Universal Extracter.

I borrowed Dell's DOS flash utility JE4 (which burns Dell's hex files), and copied it to a good floppy (I still have some), along with the new firmware. Now, with JE4, you can FORCE a flash by telling the utility what "port" to work on. In my case, it was secondary master which is port 3.

So, the command at "A" prompt would be: je4 je6hp104.hex 3 /m (this is a boot mode switch).

Powered up with an ME boot disk and the drive unplugged (remember, the BIOS post stalls). Hot-plugged the bad drive, and replaced the boot floppy with the one that had the flasher and new hex file. Typed in the above command, and VOILA, the cd drive was restored to usefulness.

Everyone wins with this one: profdlp, accolades for getting the ball rolling; my neighbor, receiving a valuable lesson; and all of us, by learning how to convert a windows-flashed firmware to DOS. There are many times that's the only way to do it.

Thanks to this wonderful forum.
My System SpecsSystem Spec

27 Dec 2011   #4

Main - Windows 7 Pro SP1 64-Bit; 2nd - Windows Server 2008 R2

A most unusual way to skin the cat - glad you got it!
My System SpecsSystem Spec

 Overcoming an incorrect firmware.

Thread Tools

Similar help and support threads
Thread Forum
Need help in overcoming a problem in trying to shrink my OS (C) volume
I am trying to shrink my C partition to get more space on my Data partition. My C partition is 191 GB and shows 65GB free and I assume 126GB of used space but when I total up the size of the files on the C drive (in the show hidden files mode) I only get a total of 99GB. The math doesn't...
Performance & Maintenance
Overcoming Stuck On Checking For Updates...
Hi, I'm at my wits end. I've recently installed Windows 7 Home Premium. The problem is trying to install updates. Basically its stuck at checking. I've had numerous phone calls with Microsoft who went through their troubleshooting steps to eventually come up resolution. Apart from...
Windows Updates & Activation
2 SSD's 2 Different firmware?
I have a Intel 510 ssd and I looking to add another ssd. Can you have both if they have different firmware. I'm looking at several including Intel 320. Will this confuse the motherboard bios or Windows 7?
Hardware & Devices
what is a firmware?
hi! Can anyone tell me what is firmware?
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:12.
Twitter Facebook Google+