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Oki C5200 Printing Issues w/ Windows 7 32-bit & Windows 7 64-bit
My firm recently upgraded all of our computers to windows 7. Three of the computers were updated to Windows 7 64-bit, and two computers were updated to windows 7-32 bit.
We installed the Oki C5200 printer via lan to the Windows 7 64-bit computer. We shared the printer and was able to install the Oki C5200 via network to 2 64-bit computers and 1 32-bit computer. When we try to run a test page on the remaining 2 computers (one 64-bit and one 32-bit) the printing process shows one printing and another one spooling (so 2 documents in total for each test page) however nothing is printed.
We have unistalled all the drivers and printers from the computers and re-installed the printers and drivers, but we are still having the same issue. We dled the driver directly from the Oki site. Also, we added the 32-bit & 64-bit onto the printer through additional drivers on the sharing tab.
If anyone could help us out, we would greatly appreciate it. If possible, please describe the steps in layman terms since we are not computer technicians and have a limited understanding about computer. Thank you guys!!