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Windows 7: Windows 7 Problem or Hard Drive issue?

30 Dec 2011   #1

Windows 7 Professional x64
Windows 7 Problem or Hard Drive issue?

My Toshiba Satelitte L655 has been having problems for months now. I'll try to recount some of the errors it's had to see if it throws any red flags.

At the beginning of the problem when I booted up my computer, I would check to see if the built-in wi-fi was working. If it wasn't, then it would freeze up at some point (usually soon after) and I was forced to restart. Whenever I booted my computer up and saw this problem, I restarted immediately. If the wi-fi was working, then the computer functioned normally. This was only an occasional problem, so I was able to deal with it by restarting when I found the problem.

Then, a couple of weeks ago, my computer automatically forced a hard drive scan upon startup and found 4 corrupted segements on my disk. Next time it booted up, it scanned again and the errors had dissapeared.

Unfortunately, my problem worsened yesterday. When I booted it up, everything has significantly slowed down. It hangs on the Windows screen before I choose my profile, after I choose my profile, when it's loading my profile, and when I perform any task. I tried to start it in Safe Mode and found the same problem. I've found that if I just wait around (usually about 30 minutes), the computer catches up to itself and can perform normally for a while until I start to perform a demanding test. Then it hangs again.

Can anyone identify a probable problem? It seems like it is a hardware problem mainly because it isn't an isolated event. If anyone can point me in the right direction here, I would really appreciate it. And sorry for the long post, I just want to get the majority of the info out there. Any help is appreciated!! :)

My System SpecsSystem Spec
30 Dec 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

Go to Toshiba web site and see if they have a hard drive utility download for that model that will check your drive and see if it is healthy. If Toshiba has nothing, find out who made the hard drive and go to the manufacturer's site and look for a similar tool.

How sure are you that your PC is free of viruses and malware---what apps do you use for that and are they fully updated and running?

When it is really bogging down, take a look in task manager and identify what processes are dominating the CPU. Similarly, what is using RAM when you are bogged down?
My System SpecsSystem Spec
30 Dec 2011   #3

Win7 HP (x64)/Win7 Ultimate (x64)

Welcome to Seven Forums and Happy New Year :)
Now would also be a good time to backup whatever you need to be saved on your PC.

Keep us posted on outcomes of what ignatzatsonic above has proposed. BTW, how are your temps?

My System SpecsSystem Spec


 Windows 7 Problem or Hard Drive issue?

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