Presario V6500 CD-Drive not working on Win 7


  1. Posts : 3
    Windows 7 Ultimate 64x
       #1

    Presario V6500 CD-Drive not working on Win 7


    I recently installed Windows 7 Ultimate 64x to my HP Presario V6500. Everything seemed to go smoothly but I have now noticed that my DVD drive is no longer detected by windows and after looking in device manager I have no CD/DVD drive listed but a error on coprocessor which I guess could be related? I have tried searching for a solution and looked for drivers on HP website but no luck yet.

    Any help would be greatly appreciated because I would hate to downgrade to Vista again.

    Ben
      My Computer


  2. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #2

    Benuk said:
    I recently installed Windows 7 Ultimate 64x to my HP Presario V6500. Everything seemed to go smoothly but I have now noticed that my DVD drive is no longer detected by windows and after looking in device manager I have no CD/DVD drive listed but a error on coprocessor which I guess could be related? I have tried searching for a solution and looked for drivers on HP website but no luck yet.

    Any help would be greatly appreciated because I would hate to downgrade to Vista again.

    Ben
    Hi Benuk, Welcome to the forums , Download and reinstall the chipset driver from HPs website, this will solve the coprocessor problem and possibly solve the missing CD/DVD problem also
      My Computer


  3. Posts : 3
    Windows 7 Ultimate 64x
    Thread Starter
       #3

    Hi mate, thanks for the fast reply but I have tried HP site but they don't seem to have anything for my laptop past Vista?
      My Computer


  4. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #4

    Benuk said:
    Hi mate, thanks for the fast reply but I have tried HP site but they don't seem to have anything for my laptop past Vista?
    That's OK download the vista driver and install in compatibility mode Compatibility Mode the vista drivers will work perfectly well on Win7
      My Computer


  5. Posts : 11,408
    ME/XP/Vista/Win7
       #5

    If you have a Intel chipset try the updater.
    Intel® Driver Update Utility
      My Computer


  6. Posts : 3
    Windows 7 Ultimate 64x
    Thread Starter
       #6

    Well I downloaded the chipset drivers and used the compatibility mode and this solved the coprocessor issue but I still have no CD drive being detected by windows

    any further ideas?
      My Computer


  7. Posts : 11,408
    ME/XP/Vista/Win7
       #7

    Try this (1):
    Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
    Your CD or DVD drive can't read or write media
    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista


    Try this(2):
    1) Shut down PC.
    2) Physically disconnect the CD/DVD Drive.
    3) Reboot to Windows with NO DVD drive.
    4) Shut down PC.
    5) Physically reconnect the CD/DVD Drive.
    6) Reboot to Windows with DVD drive.
    7) Check Device status.
      My Computer


  8. Posts : 6,243
    win 7 ultimate32bit, Win8.1pro wmc 32bit
       #8

    theog said:
    Try this (1):
    Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
    Your CD or DVD drive can't read or write media
    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista


    Try this(2):
    1) Shut down PC.
    2) Physically disconnect the CD/DVD Drive.
    3) Reboot to Windows with NO DVD drive.
    4) Shut down PC.
    5) Physically reconnect the CD/DVD Drive.
    6) Reboot to Windows with DVD drive.
    7) Check Device status.
    +1 Thanks theog
      My Computer


 

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