New Seagate Expansion External Drive not showing up in 'My Computer'

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  1. Posts : 26,863
    Windows 11 Pro
       #11

    Right click on disk 5 and select change drive letter or path, select add and select a drive letter. It should show up in explorer then.
      My Computer


  2. Posts : 87
    Windows 7 Pro x64 SP1
    Thread Starter
       #12

    Here's what I got when I tried to change drive letter:

    New Seagate Expansion External Drive not showing up in 'My Computer'-disk-management-display-failed-display.jpg

    After getting the message I did as it suggested but still no success. I appreciate all your help and suggestions but I think my best bet is to return it. If I am having this much trouble trying to get it to work I really don't know how good it would be when I really need it.

    Your time, patience and suggestions have been appreciated.

    Thanks and regards,

    2harts4ever
      My Computer


  3. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #13

    What are you waiting for. Disk5 has neither a partition nor a letter
      My Computer


  4. Posts : 87
    Windows 7 Pro x64 SP1
    Thread Starter
       #14

    Am I correct in assuming you mean I should return it??
      My Computer


  5. Posts : 26,863
    Windows 11 Pro
       #15

    I believe what WHS meant was right click on the drive and select new simple volume and follow the wizard.
      My Computer


  6. Posts : 87
    Windows 7 Pro x64 SP1
    Thread Starter
       #16

    I don't see any selection which says: new simple volume
      My Computer


  7. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #17

    2harts4ever said:
    Am I correct in assuming you mean I should return it??
    Nah, we'll get that fixed one way or another.

    Let's see whether this disk is even initialized. Right click on where "Disk5" is written and see whether there is an "initialize' option.
      My Computer


  8. Posts : 87
    Windows 7 Pro x64 SP1
    Thread Starter
       #18

    Let's see whether this disk is even initialized. Right click on where "Disk5" is written and see whether there is an "initialize' option.
    No such option when right clicking Disk 5.
      My Computer


  9. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #19

    OK, What are the options that are not greyed out when you right click on the right pane of Disk5.
      My Computer


  10. Posts : 87
    Windows 7 Pro x64 SP1
    Thread Starter
       #20

    I just realized I never gave the model number of the Seagate External. It is: ST310005EXA101-RK
      My Computer


 
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