External hard drive shows up in devices but not in my computer


  1. indoow
    Posts : 1
    Windows 7 32bit
       New #1

    External hard drive shows up in devices but not in my computer


    hi computerfriends,

    I got a problem, my external hard drive (westen digital 1.0TB) isn't popping up my computer. I can see it in devices (USB to ATA/ATAPI bridge) but i can't acces it. What i've done already:
    • Computer Management-> Disk Management. Than ive to initialize the disk, i can choose between MBR and GPT. In both cases i got the error: Data error (cyclic redundancy check). I can't chance any letter
    • Downloaded different programs but non of them worked


    I've to get my files, it's important. I hope some of you know now the sollution.
      My Computer
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  3. marsmimar
    Posts : 10,994
    Win 7 Pro 64-bit
       New #2

    Hello indoow and welcome to Seven Forums. Couple of things to try:

    1. Try using a different USB port.

    2. Try changing the drive letter.

    https://www.sevenforums.com/tutorials...ndows-7-a.html

    3. If you have access to a live Linux CD like Ubuntu you may find that Ubuntu will recognize the external hard drive in Computer.

    4. The hard drive may be going bad. You could go to the manufacturer's web site and look for diagnostic tools to check the drive. Or you could use SeaTools for Windows from Seagate (works on non-Seagate drives as well.)

    | Seagate
      My Computer
    Quote Quote

  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       New #3

    I would run a chkdsk /r in elevated Command Prompt. That will repair any defunct sectors and save the data of those sectors - if possible.
      My Computer
    Quote Quote

 

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