New
#1
eSATA drive shows up empty and as four removable disk drives
I have an eSATA drive that has stopped functioning properly. I was trying unsuccessfully to install some completely unrelated software when I noticed that my eSATA drive was presenting differently. Under My Computer it now said that the drive was empty and there were four drives that appeared that said "Removable Disk (G)", "Removable Disk (H)", "Removable Disk (I)", and "Removable Disk (J)". When I select my eSATA drive, it says 'folder empty'. When I select one of the removable disk drives it says "Please insert a disk into removable disk (?). Whenever I reboot the computer with the eSATA drive disconnected, all five disk drives go away.
I don't remember changing any settings or anything like that. Thanks. One thing is odd that in device manager, the eSATA drive comes up as a SCSI drive. The device manager shows it as "WDC WD10EADS-65M2B1 SCSI Disk Device", but it is actually a "WDC WD500F032".
Thanks for the help. Device manager report follows:
[System Summary]
Item Value
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name HOME
System Manufacturer Hewlett-Packard
System Model HP Pavilion P6000 Series
System Type x64-based PC
Processor AMD Athlon(tm) II X4 635 Processor, 2900 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 6.03, 4/12/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Central Standard Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.74 GB
Available Physical Memory 3.53 GB
Total Virtual Memory 11.5 GB
Available Virtual Memory 8.86 GB
Page File Space 5.74 GB
Page File C:\pagefile.sys
[Drives]
Item Value
Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 919.75 GB (987,568,795,648 bytes)
Free Space 686.45 GB (737,065,095,168 bytes)
Volume Name OS
Volume Serial Number 9E4D696E
Drive D:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 11.48 GB (12,323,909,632 bytes)
Free Space 1.40 GB (1,502,552,064 bytes)
Volume Name HP_RECOVERY
Volume Serial Number 9610AEB2
Drive E:
Description CD-ROM Disc
Drive F:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 465.72 GB (500,064,088,064 bytes)
Free Space 465.11 GB (499,409,276,928 bytes)
Volume Name eSATA Drive
Volume Serial Number 40B70EB9
Drive G:
Description Removable Disk
Drive H:
Description Removable Disk
Drive I:
Description Removable Disk
Drive J:
Description Removable Disk
[Disks]
Item Value
Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD10EADS-65M2B1 SCSI Disk Device
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 3
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target ID 0
Sectors/Track 63
Size 931.51 GB (1,000,202,273,280 bytes)
Total Cylinders 121,601
Total Sectors 1,953,520,065
Total Tracks 31,008,255
Tracks/Cylinder 255
Partition Disk #0, Partition #0
Partition Size 100.00 MB (104,857,600 bytes)
Partition Starting Offset 1,048,576 bytes
Partition Disk #0, Partition #1
Partition Size 919.75 GB (987,568,799,744 bytes)
Partition Starting Offset 105,906,176 bytes
Partition Disk #0, Partition #2
Partition Size 11.48 GB (12,323,913,728 bytes)
Partition Starting Offset 987,674,705,920 bytes
Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD5000AVJS-63TRA SCSI Disk Device
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 1
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 0
SCSI Target ID 2
Sectors/Track 63
Size 465.76 GB (500,105,249,280 bytes)
Total Cylinders 60,801
Total Sectors 976,768,065
Total Tracks 15,504,255
Tracks/Cylinder 255
Partition Disk #1, Partition #0
Partition Size 465.72 GB (500,064,090,624 bytes)
Partition Starting Offset 32,256 bytes
Description Disk drive
Manufacturer (Standard disk drives)
Model Generic- Compact Flash USB Device
Bytes/Sector Not Available
Media Loaded Yes
Media Type Not Available
Partitions 0
SCSI Bus Not Available
SCSI Logical Unit Not Available
SCSI Port Not Available
SCSI Target ID Not Available
Sectors/Track Not Available
Size Not Available
Total Cylinders Not Available
Total Sectors Not Available
Total Tracks Not Available
Tracks/Cylinder Not Available
Description Disk drive
Manufacturer (Standard disk drives)
Model Generic- MS/MS-Pro USB Device
Bytes/Sector Not Available
Media Loaded Yes
Media Type Not Available
Partitions 0
SCSI Bus Not Available
SCSI Logical Unit Not Available
SCSI Port Not Available
SCSI Target ID Not Available
Sectors/Track Not Available
Size Not Available
Total Cylinders Not Available
Total Sectors Not Available
Total Tracks Not Available
Tracks/Cylinder Not Available
Description Disk drive
Manufacturer (Standard disk drives)
Model Generic- SD/MMC USB Device
Bytes/Sector Not Available
Media Loaded Yes
Media Type Not Available
Partitions 0
SCSI Bus Not Available
SCSI Logical Unit Not Available
SCSI Port Not Available
SCSI Target ID Not Available
Sectors/Track Not Available
Size Not Available
Total Cylinders Not Available
Total Sectors Not Available
Total Tracks Not Available
Tracks/Cylinder Not Available
Description Disk drive
Manufacturer (Standard disk drives)
Model Generic- SM/xD-Picture USB Device
Bytes/Sector Not Available
Media Loaded Yes
Media Type Not Available
Partitions 0
SCSI Bus Not Available
SCSI Logical Unit Not Available
SCSI Port Not Available
SCSI Target ID Not Available
Sectors/Track Not Available
Size Not Available
Total Cylinders Not Available
Total Sectors Not Available
Total Tracks Not Available
Tracks/Cylinder Not Available
[SCSI]
Item Value
Name AMD RAID Console
Manufacturer Advanced Micro Devices, Inc.
Status OK
PNP Device ID SCSI\PROCESSOR&VEN_AMD&PROD_RAID_CONSOLE\4&C79A373&0&000A00
Name AMD AHCI Compatible RAID Controller
Manufacturer Advanced Micro Devices, Inc.
Status OK
PNP Device ID PCI\VEN_1002&DEV_4392&SUBSYS_2A92103C&REV_00\3&267A616A&0&88
I/O Port 0x0000B000-0x0000B007
I/O Port 0x0000A000-0x0000A003
I/O Port 0x00009000-0x00009007
I/O Port 0x00008000-0x00008003
I/O Port 0x00007000-0x0000700F
Memory Address 0xFE6FFC00-0xFE6FFFFF
IRQ Channel IRQ 22
Driver c:\windows\system32\drivers\amdsbs.sys (3.6.1540.127, 189.58 KB (194,128 bytes), 6/10/2009 3:37 PM)
Yes