USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard


  1. Posts : 49
    32 Home Premium
       #1

    USB 3.0 ports not working on Gigabyte GA-A75M-UD2H motherboard


    Can't figure out why they are out. Upgraded the bios from F4 to F5 and no effect. Can't see any devices that I plug into these ports. Never liked the transfer rate on these ports when they were working. Very slow - like a standard USB port.

    Thanks
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    rkaczano said:
    Can't figure out why they are out. Upgraded the bios from F4 to F5 and no effect. Can't see any devices that I plug into these ports. Never liked the transfer rate on these ports when they were working. Very slow - like a standard USB port.

    Thanks
    Any chance we can get your system specs? My crystal ball is in the shop being repaired.

    Probably just a driver issue but cant tell till we get your specs.
      My Computer


  3. Posts : 1,381
    Win7 Pro 32-bit, Win8 Pro 32-bit
       #3

    I have a Gigabyte Mobo and have been able to get excellent support from the Gigabyte forum.

    Suggest you go over there and first, search the threads using your Mobo model. You may find some threads already dealing with your problem (and having solutions):

    Official GIGABYTE Forum - Index
      My Computer


  4. Posts : 3,960
    W7 x64
       #4

    I agree with Zigzag, you can't have the drivers loaded, or there's a BIOS option to enable USB3 that isn't set correctly.
      My Computer


  5. Posts : 49
    32 Home Premium
    Thread Starter
       #5

    OS
    Win7, 64 bit version. 6.1, Build 7601, Service Pack 1

    GA-A75M-UD2H motherboard

    Thanks
      My Computer


  6. Posts : 1,996
    Windows 7 Home Premium 64 bit
       #6

    rkaczano said:
    OS
    Win7, 64 bit version. 6.1, Build 7601, Service Pack 1

    GA-A75M-UD2H motherboard

    Thanks

    Have you installed the AMD chipset driver package. It includes the USB 3.0 driver.
    GIGABYTE - Motherboard - Socket FM1 - GA-A75M-UD2H (rev. 1.0)
      My Computer


  7. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #7

    rkaczano said:
    Never liked the transfer rate on these ports when they were working. Very slow - like a standard USB port.
    Were you using a USB 3.0 device?
      My Computer


 

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