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No bootable device error
Hi guys!
I usually fix these things by myself with a little Google magic and my limited knowledge (currently attending PSU for an IST degree). But I can't seem to find the answer to this one, or at least not one that applies to me.
My Mom's laptop suddenly got a "No bootable device" error. I tried using a restore/recovery CD with no solution. I tried using a Windows 7 install CD to just do a clean install but there seems to be no drives. The only drive showing is D: (the CD). Through my Google and forum searching I tried going into command prompt and doing a disk part and select disk 0, there is no such disk. When I list volumes it only shows D:. When I try to "Load Drivers" I get a Boot (X: ) drive. I tried looking through the DriveForce in the System32 folder, but I will be honest and say I do not know what I am looking for.
The computer runs Windows 7 Home Premium 64 bit. It is an HP and here are the stats for it from the HP website:
Product Number XH007UA#ABA
Microprocessor 2.40GHz VISION Technology from AMD with AMD Turion II Dual-Core Mobile Processor P540
Microprocessor Cache 2MB L2 Cache
Memory 4GB DDR3 System Memory (2 DIMM)
Memory Max 8GB
Video Graphics ATI Mobility Radeon HD 4250 Graphics
Video Memory 128MB Display Cache Memory
Hard Drive 500GB (5400RPM)
Multimedia Drive SuperMulti 8X DVD±R/RW with Double Layer Support
Display 14.5" diagonal High-Definition HP BrightView LED Display (1366 x 768)
Network Card Integrated 10/100/1000 Gigabit Ethernet LAN
Any help would be appreciated! Thanks :)
Jen
Edited to add: I think she has a virus. I found out that she had no protection active (hers expired) and I got an email from her with a link to a marketing website that she didn't send. She said the AOL webmail site kept asking her to put her password in and I told her not to as it sounded suspicious. She said she didn't enter her password again but as I stated before, I think she has a virus that caused this.
Last edited by beyondjupiter; 17 Feb 2012 at 17:02. Reason: Add information