Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: no keyboard or mouse detected after win 7 update

19 Feb 2012   #1
london Ben

WINDOWS 7 HOME 64BIT
 
 
no keyboard or mouse detected after win 7 update

since a recent windows 7 update when i power up my pc the keyboard and mouse are undetected so i cant get past the password screen. i thought a system restore is the solution but i cant get into bios either as i need to select that with the keyboard.


keyboard and mouse are usb.
ive tried all usb ports.

what do i do ???
all ideas, help appreciated as im totally confused about how to tackle this

ive been told by one person to try a keyboard with ps2 connection, i dont know anybody with 1
there must be another route i can take?
i dont even know what update has done this?


My System SpecsSystem Spec
.
19 Feb 2012   #2
Qdos

 

Reset your BIOS and then try restarting the computer. If USB support is a default value then it should boot, if not then you will need a PS/2 keyboard. What puzzles me is that no Windows Update can alter your settings in the machines BIOS - so perhaps it's just a question that your USB ports aren't working...
My System SpecsSystem Spec
19 Feb 2012   #3
london Ben

WINDOWS 7 HOME 64BIT
 
 
Solved

thanks i have solved this

got hold of a keyboard with ps2 connection but it didnt work

i ended up reseting the motherboard by removing the battery then after 5 mins replacing booted back up fine after that!

still havent got a clue why it happened but it definitly coincided with a win 7 update
My System SpecsSystem Spec
.

21 Feb 2012   #4
osmanthus

Windows 7
 
 

Quote   Quote: Originally Posted by Qdos View Post
Reset your BIOS and then try restarting the computer. If USB support is a default value then it should boot, if not then you will need a PS/2 keyboard. What puzzles me is that no Windows Update can alter your settings in the machines BIOS - so perhaps it's just a question that your USB ports aren't working...

seems great, maybe this will help. try
My System SpecsSystem Spec
Reply

 no keyboard or mouse detected after win 7 update




Thread Tools




Similar help and support threads
Thread Forum
usb 3.0 driver update disabled usb keyboard/mouse, win 7 pro sp1
HP EliteOne 800 G2 non-touch Win 7 Pro SP1 Raid 1, Primary 1tb, Secondary 1tb Followed HP Support Assistant to update Intel USB 3.0 eXensible Host Controller Driver. Windows popup said driver was installed. HP Install tool said update FAILED Reboot and I am unable to use mouse or...
Drivers
USB keyboard or mouse not detected when a new SSD is plugged in
(As a preface, some of this has to do with me installing Linux on a different drive, but I'm pretty sure it has nothing to do with the problem, which is with Windows 7 behavior, so please bear with me) I recently bought another SSD in order to install Linux on it, so that my current SSD with...
Hardware & Devices
Mouse and Keyboard Have Stopped Working After Disc Cleanup/Update
All, Background: A few days ago I decided to try to clean up my Dell Studio XPS 7100 a bit by going through and deleting files using the Disc cleanup. I selected all categories listed (to my detriment as it apparently included my previous Restore Points) and also did a little disc...
General Discussion
After flash player update, mouse, keyboard and network cannot work
Turns out it's DNS phishing. Access youtube.com and still ask for flash player. Got installed it and voila, my mouse, keyboard and network now cannot work. It still have functioning on bios and on windows 7 dvd installation. How to repair this? Mouse, keyboard, and network cannot work. Run...
Hardware & Devices
Microsoft Mouse and keyboard are not detected from time to time.
I have an issue with my P8P67 PRO (Rev 3.1). Mouse but mainly keyboard (both Microsoft) are not detected during the cold boot from time to time, i suspect the BIOS is the one to blame i have the latest version, what can i do? Both are USB. Please help! is the MOBO faulty? When i turn...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:24.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App