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#1
external hard drive problem, unable to detect or format
Hi there,
I need some good advice here, I hope someone can help me.
I just bought a usb3.0 320gb external hard drive the brand and model are: "Imation Apollo M100"
I plugged it into a usb 3 port and it worked but I wanted to format it before i used it, so i right clicked on it in my computer, and clicked format from the drop down box.
I selected quick format and then started it. It ran for a while, then a box popped up saying: unable to complete format" or something to that effect. after that it was inaccessible. the drive showed in my computer as "local disk H:" or something like that. there was no gauge below it indicating the amount of data remaining on the disc, like all the others (ie: "30gb of 465gb left" which is displayed below my internal hard drives)
from the control panel i went to system & security -> create and format hard disk partitions. in disk management it was there with a 1mb partition and the balance of the space as RAW. so i deleted it and tried to format it again with the same result (minus the 1mb partition) i unplugged it and tried the process again, this time i unchecked "quick format", and still no dice.
now it wont pick up at all... i hear the ding dong when i plug it in, but it doesn't show up anywhere, in my computer or in disk manager.
Has anyone got any idea whats going on or what i have done wrong? im normally able to figure this stuff out but im completely stuck... any advice will be much appreciated