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Windows 7: dvd/cd burner drive failure

20 Aug 2009   #1
jcashion08

Windows 7 RC
 
 
dvd/cd burner drive failure

so im getting this message from my dvd/cd burner in device manager:

This device cannot start. (Code 10)

the name of the drive in device manager is very odd as well.
also, manufacturer reads (Standard CD-ROM drives)

wondering if i need to get a new driver but not sure what to look for.

PLEASE HELP!!!


My System SpecsSystem Spec
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20 Aug 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by jcashion08 View Post
so im getting this message from my dvd/cd burner in device manager:

This device cannot start. (Code 10)

the name of the drive in device manager is very odd as well.
also, manufacturer reads (Standard CD-ROM drives)

wondering if i need to get a new driver but not sure what to look for.

PLEASE HELP!!!
Jc

Can you go iinto device manager (type devicemanager in search) and look at your dvd player to make sure it is installed and working properly.

If it isn't please make a screenshot using snipping tool and upload it for us to look at

Ken
My System SpecsSystem Spec
21 Aug 2009   #3
jcashion08

Windows 7 RC
 
 

[IMG]file:///C:/Users/Jake/Pictures/Capture.JPG[/IMG]


Attached Images
dvd/cd burner drive failure-capture.jpg 
My System SpecsSystem Spec
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30 Aug 2009   #4
jcashion08

Windows 7 RC
 
 

any ideas?
My System SpecsSystem Spec
30 Aug 2009   #5
ken9122

Win7 x64 Ultimate SP1
 
 

when did this start?
My System SpecsSystem Spec
31 Aug 2009   #6
jcashion08

Windows 7 RC
 
 

i just noticed it about a week or so ago.
My System SpecsSystem Spec
31 Aug 2009   #7
ken9122

Win7 x64 Ultimate SP1
 
 

Did you make any changes?
Try a system restore to a time when you know it worked.
Although code 10 indicates a missing driver it my also be a bad DVD drive.
My System SpecsSystem Spec
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 dvd/cd burner drive failure




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