HP Compaq 6730b


  1. xmun
    Posts : 9
    Windows 7
       New #1

    HP Compaq 6730b


    I installed Windows 7 x64 successfully both fresh installation and upgrade from Vista x64. All drivers installed but I didn't manage to get the fingerprint reader to work.

    When I made a fresh installation, using the driver on AuthenTecs website for Win7 64, the Biometric Devices lists the device but marks it as unavailable.
    If I use HP Protect Tools, it does not detect my fingerprint reader at all using this driver or the driver that comes with it.

    When I ran an upgrade installation from Vista, HP Protect tools service did not run correctly and thus i was unable to log in at all.

    Ideally I would like to use Authentecs drivers with 7's native support for biometric devices. If someone has managed with a model similar to mine, I would appreciate simple instructions or workarounds you may have used.

    Cheers!

    BTW: the fingerprint scanner model is AES2810
      My Computer
    Quote Quote

  3. johngalt
    Posts : 4,364
    Windows 11 21H2 Current build
       New #2

    Hi, xmun, and welcome to the forums.

    I have a 2710p and my upgrade was flawless.

    However, looking at downloads available for yours, I see a couple in particular that you may *not* have installed that are going to be critical:

    HP Compaq 6730b Notebook PC - Download drivers and software - HP Business Support Center

    Those are needed after Vista is upgraded to SP1 - specifically because of some of the files that SP1 changes.

    Thus, it is safe to assume that W7 also changes at least some of the same files, and these updates (or at least some of them) are going to be necessary....
      My Computer
    Quote Quote

  4. xmun
    Posts : 9
    Windows 7
    Thread Starter
       New #3

    tried them still same issue - I'm giving up on Windows 7 on this particular system at the moment.
      My Computer
    Quote Quote

  6. m5wolf
    Posts : 1
    windows vista 64
       New #4

    pls help


    hi there i have the same pc, compaq 6730b, but i dont know which driver use for the ethernet device, could you help me ?
      My Computer
    Quote Quote

  7. xmun
    Posts : 9
    Windows 7
    Thread Starter
       New #5

    I kept the one that was automatically installed with Windows 7
      My Computer
    Quote Quote

 

  Related Discussions
Did HP Buy Compaq?
in Chillout Room

Did HP Buy Compaq? I have a Compaq Lap... And I Over heard this.. does this mean that my computer is basically HP And the support will be HP too?
HP 6730b Graphics Problem
in Graphic Cards

Hi all, I have an hp6730b Laptop running with Win 7 Pro (32 Bit). I accidently used device manager & r-click display drivers & selected update display driver. It connected to the internet and updated my display driver. After this my display is changed to 1024 X 768. I have tried the...
HP Compaq 615
in Drivers

Hi all, I bought a Genius Color-Page HR7XE slim scanner,but the CD with the info and I presume drivers dosent seem to work on the Windows 7 that is loaded on my laptop. I went to the Genius website and found the driver for the scanner, but that is for Windows 98, so what must I do to get the...
Hi All So I bought a HP 6730b yesterday second hand and it had Vista and the fingerprint recognition worked. So I installed Windows 7 as a clean install, not updated from vista but formatted. So now I dont know how to get it back as that was one of the reasons I got it :o Also I noticed...
Compaq R4010ca
in Drivers

Hi there I have a compaq r4010ca that I have windows 7 installed on and running .The only item I can not get working is the mass staorage device (sd card slot). I do not know if there are any drivers out there that may work with it. There was never any vista drivers for this laptop as it is to old....
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 01:20.
Find Us