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#1
OS: XP HP 1200 Printer
I know this is for windows seven forum but i think you may be able to help.
This is a printer i have at my business and for YEARS it has been working with out a problem (mostly prints work orders)
Recently every few prints i get an error message, i have to either restart the computer or restart the printer to get it to print. Just tells me error printing document.
What steps should i take to investigate this problem. I dont have barley any experience dealing with printer issues.
I dont think the printer is the issue as it still prints just seems like something is happening or getting confused every so many prints.
HOW THE PRINTER IS HOOKED UP.
I have it hooked up to the main pc where the program runs where we print the work orders from, then i have that printer shared on the network. The error does not happen to any PC specifically it can happen to all.