Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HP Printers (or others?)

29 Mar 2012   #1

Windows 7/64 HPremium.
HP Printers (or others?)


Does anyone have the problems I used to have with ordering/receiving ink cartridges? I have a HP Photosmart C5380 and had lots of orders which resulted in cart's that simply were wrong for the printer; too big for the carrier slot, etc. I found that, for example, the Photo Black came in several different varieties, some of which were made for the same print engine fitted to another model.

Eventually, I went to the HP website and determined the EXACT cart's for my needs, noting the short generic code as well as the HP code. In my case, the Photo Black is usually 364XL (generic code, large capacity) and CB3222EE (Hp Code).

Then I made a small graphic to show the colours and 2 codes, printed and lightly taped it to the top of the printer. Graphic is attached: it is a MS Word 97-2003 doc, as I created it in OOffice and converted it. Hope this helps others with same problems!

Attached Files
File Type: doc Printer inks.doc (15.0 KB, 11 views)
My System SpecsSystem Spec
29 Mar 2012   #2

Windows 7 Ultimate x64 SP1

Who were you ordering from?
My System SpecsSystem Spec
29 Mar 2012   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1

Never had the problem. I get mine from a local store, Wal*Mart, Staples, Office Depot, etc. It is easier to use the HP short code too. There is no way to tell where a refilled cart comes from, if that is what you're using. The supplier should replace wrong ones.
If they don't fit, then they are the wrong ones.
My System SpecsSystem Spec

29 Mar 2012   #4

Windows 7/64 HPremium.

I order from Cartridge King usually, but I shop around first, comparing CK's price to others. Sometimes Amazon or E Buyer are cheaper, but not often as CK are in Guernsey and thus pay no VAT.

Staples are more expensive than almost anyone here in UK - and I have a Discount Card with them.
My point was that it is very easy to order the wrong cart HERE in the UK, due to several printers using the same engine. So I ensured that I have a record which will give me the right result first time, every time.

I do not use refilled or remanufactured cart's, I only use genuine HP. I have had HP printers for many years and have never had one fail me, using gen cart's. Previous was a big old CP 1700, an A3+ beast that I used in my design & print business, supplying business stationery, entertainment packs, brochures and prospectus books for independent schools. I like HP quality.
My System SpecsSystem Spec

 HP Printers (or others?)

Thread Tools

Similar help and support threads
Thread Forum
Devices and Printers only showing physical printers
As the title says, I have a user's machine here that is displaying some weird behavior. There are multiple printer driver's installed, but only a single HP printer is showing up in Devices and Printers. Printmanagement.msc shows a single printer, but 5 drivers (including PDF, OneNote, etc.). No...
Hardware & Devices
No printers visible in Control Panel > Devices and Printers
I finally came up with a solution to this problem. No printers were showing up under Control Panel > Devices and Printers. All printers were visible using print command in any software. I just couldnt set a default printer, remove obsolete printers, etc. I then found the "Print Management"...
Hardware & Devices
Unable to remove printers(printers come back after restart)
Hi All I spend a few hours trying to remove a few printer entries in the "Devices and Printers" directory. Have followed a few Internet based suggestions without a chance. After reboot, the printers are back again. I have tried multiple times including through the "Print Management". No matter...
Hardware & Devices
Installed printers not displayed in Devices & Printers
Hi I have installed the following printers: Epson LX-300+II, HP Laserjet 1010, HP Colour Lasterjet 1515, Canon IP5200. The printers work and are all displayed from Word, IE, etc, but only one printer shows up in Windows 7 Devices & Printers - usually whichever is selected as default...
Hardware & Devices
Do laser printers have the same ink issues as inkjet printers?
I currently have an inkjet printer and although I am happy with the quality of the printing one thing really annoys me about it. I very hardly ever use my printer so the ink always drys and needs a deep clean before it will work again. This means that I can use my printers 4 times before I...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:41.
Twitter Facebook Google+