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Windows 7: External Seagate Back is recognized but cannot be opened!

15 Apr 2012   #1
Neikautuai

Window 7 Home Premium 64 bit
 
 
External Seagate Back is recognized but cannot be opened!

Hi everyone,

I bought a 350 GB External Seagate Back-up and used for about 7 months. Now I cannot access it even though the computer recognize it. I check in the "command" and I was told that it is a RAW. I tried many recover softwares but none of them have fixed it. I tried to a IDE/SATA connection but failed too. Now what should I do? It almost 5 months without using it, please anyone can help?

Regards


My System SpecsSystem Spec
.
15 Apr 2012   #2
F5ing

Windows 7 Ultimate x64
 
 

Can you post a screenshot of Disk Management? Make sure to maximize the window and adjust the columns/rows to show as much relevant info as possible.
My System SpecsSystem Spec
15 Apr 2012   #3
Neikautuai

Window 7 Home Premium 64 bit
 
 

Hi sibbil!

Thank for your reply. Making a screenshot you mean before or after I attached the back-up?

Regards
My System SpecsSystem Spec
.

15 Apr 2012   #4
F5ing

Windows 7 Ultimate x64
 
 

With it attached.
My System SpecsSystem Spec
16 Apr 2012   #5
Neikautuai

Window 7 Home Premium 64 bit
 
 

Thanks once again Sibbil,

Apology for the delay. This is because I have tried many hours waiting to the Disc Management to display my back-up but nothing happened. These screenshots show shots of My Computer and the Disc Management. I'm so sorry for the language because I'm using an italian operating system but hope you can understand and find what you are looking for.

Regards

External Seagate Back is recognized but cannot be opened!-screenshot2.jpg

External Seagate Back is recognized but cannot be opened!-screenshot1.jpg


My System SpecsSystem Spec
16 Apr 2012   #6
F5ing

Windows 7 Ultimate x64
 
 

You're welcome. And welcome to the forum!

Yeah, nothing showing in disk management. I guess you're sure the drive was properly connected and powered on, correct?

In the Explorer window, is drive F: supposed to be the drive in question?

What command did you use where it told you the drive was "raw"?

And there is never a need to apologize for the language!! There are plenty of forum members here from all over the world who are willing to help.
My System SpecsSystem Spec
17 Apr 2012   #7
Neikautuai

Window 7 Home Premium 64 bit
 
 

Thanks once again Sibbil,

I was using a command in the accessories and typed: chkdsk .... After the completion of that, about 10 minutes later and a message of RAW appeared, saying that that scan disk cannot access because the hd is RAW!!!

Regards
My System SpecsSystem Spec
17 Apr 2012   #8
F5ing

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Neikautuai View Post
Thanks once again Sibbil,

I was using a command in the accessories and typed: chkdsk .... After the completion of that, about 10 minutes later and a message of RAW appeared, saying that that scan disk cannot access because the hd is RAW!!!

Regards
Doesn't seem as though that chkdsk command would work at all if the drive wasn't even appearing in Disk Management.

I take it you've pulled the hard disk out of the external case once before as you said that "I tried to a IDE/SATA connection but failed too". Can you do that again, and see how it then appears in Disk Management?
My System SpecsSystem Spec
18 Apr 2012   #9
Neikautuai

Window 7 Home Premium 64 bit
 
 

Dear Sibbil,

Apology for the delay. I spent almost 5 hrs this afternoon, waited for the completion of the "chkdsk". I did this after school, that was I late to answer your latest reply. Anyway after the completion of the process attached the results.

Regards

External Seagate Back is recognized but cannot be opened!-screenshot6.jpg

External Seagate Back is recognized but cannot be opened!-screenshot5.jpg


My System SpecsSystem Spec
18 Apr 2012   #10
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

If I can help out here.

Chkdsk won't run on a drive without a partition. Drive 2 is showing as RAW because it doesn't have a partition on it.

Right-click the drive and choose New Simple Volume, select Quick Format, allocate a drive letter, and then you should be able to use it.
My System SpecsSystem Spec
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 External Seagate Back is recognized but cannot be opened!




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