HL-DT-ST BDDVDRW GGC-H20L unable to read certain discs

Page 3 of 4 FirstFirst 1234 LastLast

  1. Posts : 1,413
    Windows 7 Home Premium x64
       #21

    Are you able to look inside the discs under explorer?
      My Computer


  2. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #22

    Yes........but only IF the disc loads. If I put a disc in there and it doesn't load, and I go try to look at it(the drive is saying nothing is loaded when there is a disc in there) it'll freeze my computer and restart explorer.

    Again I have NO problems reading Music Discs and Regular Game Discs, I can burn regular discs, it'll read burned discs.
    But I have problems reading Blu-Rays/DVD/DVD Game Discs.

    When the disc doesn't load the drive just keeps blinking its light.
      My Computer


  3. Posts : 1,413
    Windows 7 Home Premium x64
       #23

    Hrm, yeah, you should try cleaning it. I don't think this will help, because you are having problems with a certain media, not all media.

    Did you try updating the firmware? If you have, then the only other possibility is that the drive is failing.
    Last edited by James7679; 19 Apr 2012 at 13:06. Reason: a little consideration
      My Computer


  4. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #24

    Well the firmware update link that was posted was only got Vista and XP. So when I tried to download it it told me I didn't meet the minimum requirements. I think the firmware version on that site was 1.07. And mine currently is 1.05, but I can't find any firmware updates for Windows 7
      My Computer


  5. Posts : 1,413
    Windows 7 Home Premium x64
       #25

    Remove the drive, on the bottom there is a label that will give you all of the information for that drive. Take a high quality picture of it and post it here. We might be able to find you something.
      My Computer


  6. Posts : 2,164
    Windows 7 Ultimate 64bit
       #26

    I have the same drive and had to change a registry setting to get it to start working again.
    The only issue with the registry setting change is that iTunes give me an error when it opens.

    iTunes still imports my CD's from the drive though, even though I get the error when I open iTunes.

    Let me find the registry setting I had to change.

    on this page,
    http://support.microsoft.com/kb/314060
    scroll down to Windows Vista, then follow the instructions for deleting the upper and lower filters, then reboot.
    Attached Thumbnails Attached Thumbnails HL-DT-ST BDDVDRW GGC-H20L unable to read certain discs-itunes-error.jpg  
      My Computer


  7. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #27

    I don't have windows vista I have Windows 7 and the page that link sends me to only says use the hardware and device troubleshooter for windows 7...which i've alrdy done, and done with other programs and it always tells me everything is working fine.
      My Computer


  8. Posts : 2,164
    Windows 7 Ultimate 64bit
       #28

    untouchablejen said:
    I don't have windows vista I have Windows 7 and the page that link sends me to only says use the hardware and device troubleshooter for windows 7...which i've alrdy done, and done with other programs and it always tells me everything is working fine.
    I know you have Windows 7. Just follow the instructions in the Windows Vista section.
      My Computer


  9. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #29

    Oh ok cool thanks
      My Computer


  10. Posts : 17
    Windows 7 Home Premium 64bit
    Thread Starter
       #30

    Close thread please.

    Tried everything, nothing would work. Ended up buying a new drive.

    Thanks for your help everyone!
      My Computer


 
Page 3 of 4 FirstFirst 1234 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:57.
Find Us