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Windows 7: Windows 7 Installation Issue across multiple laptops

24 Apr 2012   #1

Win 7 Ultimate 64 Bit
Windows 7 Installation Issue across multiple laptops

Hello, I buy and resale laptops, and recently I've been running into this issue much more often. When I'm installing windows 7, the laptop will request a driver for the hard-drive.
What's frustrating is I'm sitting on 5 laptops right now that are all saying the same thing. I can take these hd's out, slap them into another laptop and install windows 7 to them, and put them back into the first computer I needed them in... But I don't like doing that because of all the compatibility issues I have to go through when/If the machine will boot.

For example, I just securely erased all the previous owners data on a Fujitsu A series: AH530 laptop, I did it because I noticed the user had left stored passwords from their facebook to their bank account, and I figured it was best to make sure no one was able to recover the data. -- Anyway, securely erased all the data, wiped the free space afterwards, reformated, made an partition, and made it active, made sure that the disk would read in disk manager via my desktop (I have a port on my case to connect 2.5 inch laptop drives to LOVE IT.)

When I get the install loaded up on the laptop, and it gets to the screen where you select where you want the install to be put, it requests for the driver. NOW when I click browse, my HD actually shows up for me to browse for drivers.. It shows up as my C: drive, which completely baffles me.. (haven't seen it do this to any of the other laptops I have this issue with) But, it will not give me the option to install to it.

Now, to what I've been able to figure out, with having to do this for awhile on multiple laptops, is that this problem is usually caused by the storage controller driver, or the motherboard chipset driver...

Is there any other drivers that cause this?

The fujitsu is using AHCI SATA if I remember the bios correctly, and the drive will detect in bios.. Also Diskpart (Using SHIFT F10 to enter the command prompt during install) will read the HD in this Fujitsu..

Right now, I'm about to try to build myself a collection of these chipset and storage controller drivers that way I can just keep them bundled and use them when needed... Is there any resources available, like an already bundled pack that I could just throw into a folder?

I've noticed trying to find these specific chipset drivers, and controllers are a pain, because I typically can only find .EXE files, and you can't run that during the install.. ?
And, trying to install these .exe files on a computer that doesn't need the drivers (Just so I can try to move them to the right machine) typically fails and will not actually install.

Basically, what can I do to make this install process smoother? I'm running across more computers that are giving me this issue, and it's slowing down the turn-over rate pretty badly. Are there just generic drivers I can pull from each computer manafacture that will at least let me get through the installation?
--- I'm pretty positive most hard-drives manafactures don't actually make drivers (Sea-Gate makes disk wizard?) but it's the storage controllers that are giving me a hard time (Which is the motherboard right?)

I've been looking for driver programs, suuuch assss... DriverPack solution (DriverPack Solution >> Download drivers installation software) that would give me a driver database for the chipsets and storage controllers, that way I could just put all of them I possibly could on my External HD for when I need them. (figured the "Hide incompatible drivers" option would work.)

Any help would be appreciated.

My System SpecsSystem Spec
01 May 2012   #2

Win 7 Ultimate 64 Bit

- To post an update - Solved the problem with the CD/DVD device driver error, still have the problem with a select (Very select few) hard drives not being detected in the windows 7 install, though I can access them through my desktop, file browse, format, whatever else.
- Come to find out, my USB drive installation of Windows 7 was corrupt - but this fix still worked for 4 different laptops giving me the "A Cd/DVD device drive could not be found" And giving you an option to browse the removable media for the driver...

I'm sure it's been posted but here it is again, I can't remember the exact link for the fix/walkthrough I found; sorry for no sources.


Start your installation normally with your USB drive
Continue as you normally would, until you hit the error "A required CD/DVD device driver is missing."
Leave this error screen up SIMPLY Remove your USB drive, and plug it into a _DIFFERENT_ usb port.
Click the CANCEL button on the error message.
Then click the X at the top right of the installation
Doing so correctly should lead you back to the initial screen of the Windows 7 Installation without a reboot.
Begin going through the steps to install windows,
instead of giving you the error, the install should then proceed as normal.

- AGAIN this worked for 4 of my laptops, with my usb drive installation that wasn't even made entirely correctly.
(Not sure what the CD/DVD device driver error is really caused by, maybe a corrupt installation USB Drive, or perhaps just a flaw with windows setup while installing with a USB Key. I've came across this error even with what I am
almost positive was a flawless installation usbkey. )

Hope this helps out someone, not sure if this is a commonly known little fix. i never knew it and it really didn't take long to find, just was posted as a comment in a rather large thread.
My System SpecsSystem Spec

 Windows 7 Installation Issue across multiple laptops

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