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#1
Original hard drive not seen, can't format
A shop installed a bigger hard drive with Windows 7 on it. My old hard drive had XP. They thought I could use the old one after they took my files off it but when I picked it up, they said the computer couldn't see it and I should reformat it and gave me instructions. I see the old one in Device Manager (not in Explorer) but there is no file system listing (it was NTFS). When I right click on it to reformat, the only option is delete. I would like to use the old drive for storage but can't figure out how to format it or assign a drive letter to it.
I'm grateful for any suggestions!
Christina