Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HP G61-327CL Notebook PC Will Not Boot -- Bad BIOS?

18 May 2012   #1

Windows 7 64-bit
HP G61-327CL Notebook PC Will Not Boot -- Bad BIOS?

First and foremost, thank you to all who read this and offer suggestions. I'm an old hand at building and repairing desktops, but don't have a lot of experience with laptops. So I truly appreciate the help.

Here's the problem...

My wife tried booting up our HP notebook, but it didn't seem to do anything. She tried again, and noticed it shut itself off... she told me about it after trying a few times -- not sure how many.

HP G61-327CL Notebook PC will not boot. Will not enter BIOS utility much less get as far as the Windows splash screen. Indications are:


When I checked the HP support site, the blink codes seem to indicate a corrupted BIOS. But if that's the case, the computer should restart and try to restore/repair the BIOS, then restart again normally. Unfortunately, this isn't the case -- it just continues the two-blink cycle indefinitely.

One source I found suggested pulling the BIOS battery to force the BIOS to reset back to factory defaults. (After unplugging the power supply, disconnecting the battery, and pushing the power button for 15+ seconds to drain all residual power). So I tried it. Unfortunately, it didn't work. Still have the same indications as before.

**NOTE: I should mention the battery on the notebook needs to be replaced. It only holds charge for 15-30 minutes -- but that shouldn't be the problem because we always use it with the power supply plugged in.**

I also came across a reference to resetting the BIOS using jumpers... but I wasn't able to find any. So I don't know if that would work or not.

If anyone has any suggestions -- or has encountered the same problem -- please share them. I'm nearly at wits end with this machine!



PS: Almost forgot -- the last time the computer was used before the problems described above, it automatically installed an update from HP. I'm not sure if that had anything to do with it or not... but a friend's HP installed an update around the same time, only to somehow corrupt whatever file tells Microsoft if a copy of Windows is genuine. (Hers was, and had worked fine -- and passed the verification many times for 2+ years... until the update.)

My System SpecsSystem Spec
18 May 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

I've seen this a few times now with batteries going bad.

Remove the battery and try to start with just the power supply connected. Let's see if that works.
My System SpecsSystem Spec
18 May 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

While I'm waiting on that test^

There are no jumpers on a laptop motherboard like a desktop.

If the hard drive light does not blink at all you might check the drive to make sure it is positively engaged.

And it is also possible that your display has fizzed out. But when this happens you can usually hear Windows start up through the speakers, and the HDD light would blink.
My System SpecsSystem Spec

18 May 2012   #4

Windows 7 64-bit

Thanks, TVeblen...

Pulled the battery and tried restarting with just the PSU -- same result/symptoms.

Tried booting with an external monitor plugged in (borrowed from my desktop, so I know it's good) -- again, same result/symptoms.

Will open the laptop back up and verify the hard drive is seated and that its cables haven't come loose -- and will report back what happens.

My System SpecsSystem Spec
18 May 2012   #5

Windows 7 64-bit

OK, hard drive was fully seated (of course, no cables in a laptop). Tried restarting, same symptoms.

On a whim, I pulled out a Norton 2010 install/recovery CD and tried booting with that in the drive. Sounded good for a moment, as the laptop did access the drive momentarily... but didn't actually do anything. Just the same old fan sounds and two-blink code...

I actually forked over $59.99 to HP Troubleshooting (the computer is out of warranty)... but they refunded my money after coming to the same conclusion I had: Corrupt BIOS. Their solution: Send it to them for repair... which would cost up to $329...

Hoping someone out there can tell me how to repair the BIOS myself instead. I used to troubleshoot and repair satellite communication systems for the US Air Force... I should be able to handle this. Dang it!
My System SpecsSystem Spec
18 May 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Carefully inspect the bottom of the laptop to see if you can see a very small hole - just big enough for a straightened paper clip wire to fit in - in the plastic case. Some older laptops had a RESET that could be switched by sticking the wire in to trigger the switch on the motherboard that resets the BIOS (same as ClearCMOS).
A long shot, but figured I would mention it.

It is late here. I will look to see if I can find any other info in the morning.
My System SpecsSystem Spec
19 May 2012   #7

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

OK. What you have done is what you do to reset the BIOS on the HP. Keep in mind that the order you do things is important.

Normally, you remove the power supply, remove the laptop battery, then press and hold the POWER button for 10 to 15 seconds.
If the Clear is successful you will need to manually reset the date and time in the BIOS.

Sometimes it is necessary to remove the Real Time Clock battery (the coin sized 3v battery on the motherboard.
In this case you remove the power supply, remove the laptop battery, open up the laptop to expose the motherboard, remove the 3v battery, then press and hold the POWER button for 10 to 15 seconds, then put everything back together.
[Note: on modern motherboards, with flash memory BIOS chips, the 3v battery usually just maintains the RTC (Real Time Clock).]

So that is for resetting the BIOS. Which you have already done correctly.

Before reading and trying the stuff below I would spend some time exhausting all possibilities that the problem is a power issue. Check the battery (get a replacement), the power supply, the switch, everything you can think of to eliminate power issues as the problem.

But the 2 blink code on the CAP LOCK/NUM LOCK LEDs for that laptop does mean BIOS corruption so all of this may be just hopeful thinking.

More disturbing is what I found on the HP support site for your laptop:

HP G61-327CL Notebook PC Will Not Boot -- Bad BIOS?-hp-1.png

HP G61-327CL Notebook PC Will Not Boot -- Bad BIOS?-hp-2.png

Which sure looks like your symptom and would mean it is a known BIOS error. The problem is that HP uses a Windows based BIOS upgrade utility, which means you can't fix the issue unless you can boot into Windows (Nice one HP ).

There is one other more drastic solution, one that requires some circuit board soldering experience. That is to order (get them to give you one) a replacement BIOS chip with the updated BIOS already on it.
This is advanced work and maybe suitable for a repair shop but if you are up to it and could survive a mistake with the wife's laptop then it is an extreme possibility.
Replacing a Laptop BIOS Chip at - YouTube

My System SpecsSystem Spec

 HP G61-327CL Notebook PC Will Not Boot -- Bad BIOS?

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 Stuck At BIOS Cannot Enter BIOS or Change Boot Media
My laptop has no problem before. Recently I try to install Windows XP. First attempt fail, so I change SATA at BIOS from AHCI to Compatible, success. However the partition that I want to install*Windows XP to is not available.* So just to test I choose my Windows 7 partition. Since it want to...
General Discussion
Acer Aspire 5739 updated bios on notebook
I up dated the BIOS from Acer site Now when I turn on the notebook all seems to switch on but have a black screen. How can this be reversed or resolved please.
BSOD Help and Support
BIOS Setup always show in turning on a Notebook/Laptop
Hello, i'm a newbie in troubleshooting, I have a problem when I open my notebook/laptop it always show the BIOS Setup, so what i do is I press "ESC" on keyboard the select "Yes" to discard the changes in BIOS and it loads the windows and works properly I tried to restart but when I restart same...
General Discussion
MSI Notebook BIOS problem
Hello,this is my first post on this forum,and i'll hope somebody have some solution.I'm IT specialist (Microsoft Network Partner and Licenced Network Administrator (irronic!!!)),but i'm have problem with MSI Notebook C-Series.On this moment, i'm posting from Live Xp (repair mode),and im trying to...
Hardware & Devices
GPU Bios showing up before Mobo BIOS (slowing boot up time)
So recently I purchased a Galaxy GTX 460 768MB video card. I was previously using a BFG Tech GTX 275. When I first installed the GPU I was on an ASUS P5B Deluxe WiFI Edition motherboard. I am now on an ASRock P64 Extreme4 motherboard. I mention the old mobo because the problem has been the same...
Graphic Cards

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:54.
Twitter Facebook Google+