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Windows 7: My old keyboard won't work!

21 May 2012   #1
Hyperion 1

Win 7 Ultimate, x64-bit
My old keyboard won't work!

Well as I say it can't work. I'm currently using an USB connected keyboard and mouse.
(The only thing that goes on my nerves is that my keyboard and mouse use battery!).
It's ok for mouse, he can hold up to month, but keyboard can't! And my old cable keyboard simply doesn't work. I've tried to plug and unplug it few times. First when OS is down and then. I started my comp and i saw no green lights on old one. I thought it was wrong ps/2 but not. Is it possible that she's broken...or that my new motherboard's ps/2 is broken...? Pls help now!

My System SpecsSystem Spec
21 May 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

First, try the keyboard on another computer. If it does not work on another PC then the keyboard is defective.

Second (if the keyboard works), with the keyboard connected to your PC, enter the BIOS settings and see if it works in the BIOS.

If it works on another computer, and in your BIOS, but not in Windows then:
  • Shut off the computer.
  • Remove the keyboard
  • Start up > go into Windows
  • Open the Device Manager > Find the keyboard entry > Right click on the keyboard > Uninstall the keyboard
  • Restart the computer
  • Once you are on the desktop, plug the keyboard in and let Windows discover it and re-load the driver.
Let us know what you find.
My System SpecsSystem Spec

 My old keyboard won't work!

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