Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: HD Failure Error Message ?

26 May 2012   #1

Windows 7 64bit
HD Failure Error Message ?


Have a 3 yr old HP Desktop.
Seems to be working O.K.
It's on about 20 hours/day.

Have been receiving messages that Windows has detected a HD problem

Disc Name: ST 31000528 AS
Volume: C:\;D:\

I ran the HP Support Assistant and it comes back with the
Smart Threshold Test Failed. Error Code HD521-5W

Will certainly do a lot of backups now, but can anyone tell me anything about
what might be happening ? Again, PC seems to be working fine.

Anything I should be doing other than the backups, fixes, etc. ?

Any info. would be much appreciated.


My System SpecsSystem Spec
26 May 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

It means that your hard drive is reporting errors. These are usually bad sectors, meaning the data can't be read and/or written to sections of the hard disk. An increasing number of bad sectors means the hard drive is probably malfunctioning.

You should probably be shopping for a new hard drive.

Some people have had success with getting additional life from older drives by wiping the drive (using a program that will write all 0's to the entire drive), and then reformatting and reinstalling everything back again.

But buying a new drive and cloning the old drive to the new is less work and a near gaurantee of success.

Two tests you can do to confirm reported problems:
Run Checkdisk from Windows: Disk Check
Download and burn a diagnostic CD from your hard drive manufacturer's website and run it.
My System SpecsSystem Spec
26 May 2012   #3

Windows 7 64bit


Thanks for help.

To clone from the old presumably now bad hd, to the new one, do I need some special software, or is included with most new hd's, or... ?

Or, is it part of windows 7 perhaps ?

Thanks again,
My System SpecsSystem Spec

26 May 2012   #4

MS Windows 7 Ultimate SP1 64-bit

First carry out the advice given to you.

Then we can move forward on a solid basis.
My System SpecsSystem Spec

 HD Failure Error Message ?

Thread Tools

Similar help and support threads
Thread Forum
Windows 7 HDD Failure Error Message
:eek: Occasionally I get this pop up error message on my laptop screen. It shows up in the mornings after the system has been idle overnight; I do not normally turn off my laptop. Each time this happens, I...
Hardware & Devices
Resize Partition failure - process stopped, no error message
I have 2 laptops. This issue involves my Dell D630 and my 1TB WD external hard drive. I am using Paragon Hard Disk Manager 2010 to resize a partition on the external drive. I let the process run overnight, and somehow it was interrupted during the Quick Data Moving step. Upon resuming, the...
error message - PXE-MOF : exiting PXE ROM boot failure
A few days ago my computer was running and then it restarted itself and this message appeared: Intel UNDI PXE-2.1 (build 082) Copyright (c) 1997-2000 Intel Corporation For Realtek RTL8111B/8111C Client MAC ADDR: PXE-E53: PXE-MOF : Exiting PXE ROM Boot Failure Press any key to continue
BSOD Help and Support
Error Message "Failure configuring Windows update"
I have Win 7 ultimate. For the past few months my computer tries to download the updates and install them automatically, but it does not complete them. I get the error message as above and informs "Reverting the changes". What does this mean and how to fix this problem ? Thanks for the help.:)
Windows Updates & Activation
Driver Power State Failure Error Message on Dell XPS 1530
When I tried to put my computer in sleep mode, I got a blue error screen with the bug "Driver Power State Failure." Upon using BlueScreenView, I got this information: Dump File 101512-14476-01.dmp Crash Time 10/15/2012 9:02:26 Bug Check String PMDRIVER_POWER_STATE_FAILURE ...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:39.
Twitter Facebook Google+