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H-P LaserJet 6P Printer won't print
Suddenly (two years since Windows 7 was installed), the printer will not print a document. However, printer (H-P Laser 6P) WILL print test page. The steps I followed are:
1. Document sent to printer.
2. Document hangs. I open a new Word window but get message: (Not Responding)
3. I go to Control Panel>Hardware and Sound>Devices and Printers.
4. Document is listed; nothing in status. I hit cancel. Document successfully canceled.
5. I run batch file [Run as Administrator]
:: Created by: Shawn Brink
:: https://www.sevenforums.com
:: Tutorial: Print Spooler Queue - Clear and Reset
net stop spooler
del /F /Q %systemroot%\System32\spool\PRINTERS\*
net start spooler
6. Batch file clears print spooler
7. I go to step 1 to try again. Same problem.
NOTE: I have already performed the trouble-shooting utility on
http://windows.microsoft.com/en-us/w...t-printer-prob
Any answers?