Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Yet another thread about an external HDD problem

02 Jun 2012   #1
Lava King

Windows 7 Home Premium x64
Yet another thread about an external HDD problem

Hi all,

A friend brought his Seagate Free Agent Go to me after it had developed a problem.

I first tried connecting it (USB) to my Windows 7 Home Premium 64 desktop. The computer recognized that something was connected, but it didn't show up in My Computer or Disk Management.

I then connected it to a Linux machine (Ubuntu 10.04) where it mounted but warned of imminent failure (sector reallocation count). All folders were visible (according to my friend). I then started copying the contents of the folders onto the Linux machine. About 3 GB into the copy, it stalled and then finally timed out with a disk read error and then the drive unmounted. Upon remounting the drive, the majority of folders that were previously visible were now gone.

So, just for completion, I plugged the drive into a MacBook Pro running Snow Leopard. It mounted and showed all the folder names I had seen earlier, but as zero-byte files.

I've already made it clear to my friend that his drive is toast and the files are gone forever, but are they really?

Anyone have any suggestions?

My System SpecsSystem Spec
02 Jun 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

All of these external drives consist of a standard 2.5 inch or 3.5 inch drive inside a plastic case.
Unless the drive is quite old the interface is standard SATA.
There is a 'connection block' of some sort that makes the USB to SATA interface conversion.
Portable drives have USB to SATA power connections. Desktop drives connect the SATA power connection to the external A/C adapter.

So in almost all cases 2 things can be happening:
  • The connection block is not secure and the drive is failing due to the bad power or data connection.
  • The drive is failing.
In your case the next thing I would try is to test the actual hard drive in a desktop system (to search for files or run diagnostic software).

You can pry the connection block off the drive casing. This will expose the standard SATA drive connectors underneath.
Sometimes you can fit the standard SATA power connector from your desktop's power supply, and a standard SATA data cable right on the drive.
Sometimes the casing gets in the way. Then you have to crack open the casing to get the drive out.

Once connected directly to the PC you have eliminated the connection block as a potential problem and you are now dealing with a typical internal drive.

One note: a desktop SATA power connector has a 12v lead on it. 2.5 inch drives run on 5v, but will normally have the 12v lead connector blanked out. But both drives still use the same type of SATA power connector.
My System SpecsSystem Spec

 Yet another thread about an external HDD problem

Thread Tools

Similar help and support threads
Thread Forum
Sure, easy, no problem...(Mars Rover thread)
FH25m81Dn8I :shock: A Guy
Chillout Room
Another SLeep problem thread. Please help.
My computer doesnt like to go to sleep. Every time I tell it to it just wakes itself up right away. Iv been to many forums trying everything I can to sole this problem. I have: Updated all drivers (through manufacturer websites) disabled magic packets, pattern match and WOL. If told it to...
Performance & Maintenance
Another Fallout3 freezing problem thread
Hello, I just bought a new laptop with Windows 7 home Premium 64bit on it. I only play one game and it's Fallout 3...but it just freezes up after you choose if you want your character to be a boy or girl. I ran it as an Admin and in Vista Service Pack-2, but this problem hasnt resolved itself. Any...
New thread...same partition problem
I never got an adequate answer to my partition problem..... here it is again, with more information that may help: My image backup software use is completely confusing me at the moment, but more on that later. One of my problems seems to be that my C: drive partitioned when I got it. When I go...
Performance & Maintenance

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:40.
Twitter Facebook Google+