Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: scanner help

08 Jun 2012   #1

windows 7 ultiamte 64
scanner help

I have Epson 4490 scanner that is connected to one computer running windows 7.In the same room I have another computer using windows xp.I want to be able to use the scanner on both.I have tried to install the software on the xp one,but it will not open the scanner.Just says it cannot be started.Is there a way to share the scanner between the rwo,or how can I get it installed on xp?

My System SpecsSystem Spec
09 Jun 2012   #2

windows 7

see the two drivers that are competing with each other. Uninstall the driver that isn't working if that is the case. Click on the scanner driver and see if it is working properly. Before you do this, be sure that the USB cable is connected and the scanner is turned on.
http://www.rapidenumerique.fr : http://www.saisiededonnees-idf.fr
http://www.archivagenumerique-idf.fr : http://www.saisiedetexte.fr
My System SpecsSystem Spec
10 Jun 2012   #3

windows 7 ultiamte 64

Not sure I undertand this. How do I know if the driver is not working and where do I find it?
My System SpecsSystem Spec

10 Jun 2012   #4

Windows 7/64 HPremium.

I don't know if this works in XP, but this comes from "Help & Support" in Windows 7.
Install a scanner

There are two ways to install a scanner in this version of Windows. The method you choose depends on whether you want to connect the scanner directly to your computer (called a local scanner), or use a scanner that's shared on a network.
Installing a local scanner

Most scanners sold today connect to your computer with a universal serial bus (USB) cable. But don't plug it in yet! Some scanners require you to install driver software before connecting the USB cable, so always follow the setup instructions that came with your device.
If your USB scanner didn't come with specific setup instructions, plug it in to your computer and Windows should automatically install it. If it's an older model, you might have to install it manually. For instructions, see Working with the Scanner and Camera Installation wizard.

Installing a network scanner

Network scanners are typically found in the workplace. Before you begin, it's helpful to know the scanner model and manufacturer name.
  1. [IMG]mshelp://help/?id=Microsoft.Windows.Resources.ShellExecuteTopicIcon[/IMG]Click to open Network.
  2. Locate the scanner, right-click it, and then click Install.
  3. Follow the instructions to finish adding the scanner.

  • This procedure works only with network scanners that support the Microsoft Scan Service (WS-Scan) protocol. For more information, check the information that came with the device or contact your system administrator for help.

The bold & underlined part is the important bit, I guess. I will try to find more info in XP, I suggest you look in Help on the XP machine.
My System SpecsSystem Spec

 scanner help

Thread Tools

Similar help and support threads
Thread Forum
how old is your scanner/printer
my BENQ scanner 5000 and HP Laser Jet 1020 are both nine years old and still in working condition
Chillout Room
USB Scanner
I have no idea weather this is from the stone-age or not, but I got told to try a scanner out while clearing the girlfriend's loft (attic) out, and i cant find any vista/7 drivers for it anywhere. MAKE - TRUST MODEL - DIRECT WEBSCAN 19200 this is a pureUSB device (usb connected AND usb...
Hardware & Devices
This is something that I only use once in a blue moon, but the moon is now a royal blue. My old HP 5510v printer was designed to use HP software for scanning and other purposes, but only in x32. This wasn't a problem with XP x64. because it has a Scanner and Camera Wizard, in the Control Panel...
Hardware & Devices
new scanner
hi all amthinking of buying a new scanner to run on thelaptop using 7. can anyone point ne to a fully compliant device that is reasonably priced thanks all in advanced fried head. not boiled, not pickled just fried:mad:
Hardware & Devices
Fingerprint Scanner
has anybody else had a problem with their fingerprint scanner since upgrading from Vista? I take 5 or 6 or sometimes even more, attempts to log on/open programs etc since upgrading whereas on vista it did it first time every time. I have the acer aspire 6935G (Acer Aspire 6935G-844G32Bn Gemstone...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:14.
Twitter Facebook Google+